Hotel Kammerer

On holiday for a week in The Black Forest and, on Good Friday, our hire car got a puncture. We were stuck high up in the middle of nowhere with little phone reception and little help from Europcar and waited 5 hours for any help as Southern Germany is still quite Catholic and takes Good Friday seriously. The hotel we were booked into was miles away and eventually Europcar said they could get our car fixed by the following Tuesday, the day after we were supposed to be back in the UK. We eventually managed to contact the Hotel Kammerer, which was the nearest hotel we could find with vacancies and very slowly drove down into the town. We were then faced with a very angry, German, tow-truck driver. Our hosts were amazing at calming him down and eventually persuading him to take the car away without charging us. By the time we came down for breakfast the following day they had located us a car in a nearby town (rather than 2 hours away in Basel, which Europcar were telling us) and organised a taxi to get us there. My German is poor at best, and they were so helpful in sorting out a problem that was very stressful for us. I cannot recommend them enough!

es war eine sehr schöne Zeit, an nichts hat es gefehlt, Zimmer super, Chefin freundlich und hilfsbereit ( sie ist eine Wecker Sammlerin, wer einen Aufenthalt dort plant, bringt einen Wecker mit.) Danke für die schöne Zeit. Conny und Daggi ( Westerwald )