Hotel Family-friendly Sandakan

Very clean and lovely hotel with a very nice outdoor pool. I stayed there just for one night. Breakfast was very delicious and variant. Close to the city center with multiple local restaurants.

The breakfast buffet options were really limited. Eg, theres only 1 type of chicken and they put very little amount each batch. Had to wait another batch once its finish. Its not worth paying rm25-30 per head for the breakfast. I suggest you go by foot to the nearby places or restaurant for better food options.  I pick this place mainly for its swimming pool, but after seeing the water up close, its SO DIRTY! You can see a lot of phlegm, saliva, dust, hairs, some trash inside the water with algae. THERE WERE LOTS OF HAIRS during my visit. I felt disgusted by the water pool, pls save ur kids from going into the disease-ridden pool. The hotel needs to upgrade their pool- water filter system. Please. I tried the full body massage service, cost me about RM78, it was okay-ish. Not much to compliment or complaint, it was very average. And they dont use proper massage bed, they use thin mattress placed on the floor. So you cannot put ur face down, u need to put ur face sideways, which made my neck uncomfortable the whole time.  Otherwise room was okay, they need to clean under the bed, as i notice theres A LOT OF trash under the bedframe. The towel seems to be very old, they need to replace it. Looks very worn out.  During my stay, the water pipe had rust in it. It was very rusty for the whole 1 hour, i had to flush it out before the water become usable. Mind you. Theres a lot of positive things about the place too, but a positive experience should be a given, that a basic standards, so i only point out the things that may ward you off from coming to this place if you're like me.  Im travelling with kids, so I expect more quality service. If im travelling alone, i really don't care with the downsides of this place.

Location is great if you're getting a flight. The room is nice enough and includes toothpaste, shower gel and shampoo (which has been suggested aren't by other guests). Unfortunately they're doing renovations at the moment so there's a bit of noise and the lobby is a bit confusing. Once it's sorted I'm sure it'll be great.

Everything was perfect with great hospitality.. great location....its worthy to have a stay here with budget cost....the bank is just behind the hotel and you can enjoy the night market on weekend nearby....there are plenty of restaurants you can choose to enjoy local food....I can easily go anywhere because the E - hailing is just a click away...

Time booking already remark want to function TV. While husband on meeting, wife duduk kt bilik sepanjang masa. 4 hari 3 malam tv x function. We need entertainment in the room. Sebelum ni remark ok je. I've many times stay so far ok je. For this time, tak dapat. Kecewa jg laa. Thanks

I'm surprised how big and comfy the room is. It's like I'm staying in service appar**ent. Service is great with housekeeping cleaning our room everyday. Downside is the location is very isolated

I had to change room twice. The first room have an air conditioning problem. The second room have problem with the door lock. Nice seaview from my room.

Good hotels for short stays as there are many good restaurants and few grocery shops in this area. Staff was not super friendly but very helpful. Just standby some cash as deposit as required upon check-in.