Tierra Atacama

I, unfortunately, didn’t have the pleasure of staying here but a friend’s daughter who had stayed here a few weeks earlier accidentally left her necklaces here. It so happened that I would be visiting San Pedro de Atacama and she kindly asked me if I would pick up her daughter’s necklaces from Tierra Atacama. My friend contacted the hotel’s reception and they arranged for me to pick it up. As a token of her appreciation, my friend had a complimentary dinner prepared for me when I came to pick up the necklaces. Chris, the assistant manager, who greeted me when arrived at the hotel and helped me every minute of my time there, was INCREDIBLE. When I say INCREDIBLE, I mean it. I couldn’t have imagined a more welcoming, charming, kind, funny, and thoughtful individual. He made sure that I felt valued and appreciated. The bar tender who tended to me before I sat down for dinner was amazing. He was very knowledgeable and prepared a special wine cocktail for me. It was delicious! The waiters and their manager were attentive and polite during the meal. After dinner, Chris kindly arranged for the hotel’s van to drive me back to where I was staying - at no expense. Again, enough can’t be said about my dining experience at Tierra Atacama and especially, the professionalism and care of Chris. I can only imagine how INCREDIBLE it must be to stay there as a guest based upon my memorable dining experience.

My wife and I stayed three nights at the Tierra Atacama in July. We have stayed in a good number of world class hotels everywhere, but this one stands out for both of us. Aside from the property itself, which is built in an attractive and expansive modern style in keeping with its environment, and the rooms, which are very well appointed and equipped with more or less every comfort, including a humidifier and even two showers, one outdoors and one indoors, the main reason we loved the Tierra Atacama so much is its staff. Mostly young, they were, without exception, always cheerful and welcoming, and incredibly helpful from our arrival at the airport to our departure. Nothing seemed to be too much for any of them, especially Christiam, and we felt extraordinarily well taken care of throughout our stay. Room and laundry service were very good and efficient, with a nightly turn-down service, and laundry returned the same evening. A free hotel car and driver were available for guests who did not want to walk the 20 minutes or so into town. A goodie bag is provided for guests, which includes a very useful stainless steel water bottle, a reusable snack bag and a neck/head warmer. Our room also had a mini-fridge stocked with free beverages. Dressing gowns, slippers and essential toiletry items were also supplied. Sunscreen, snacks and filtered water for excursions were freely available from dispensers in the reception/lobby area. The other outstanding feature was the food. We were on a full board package, so all meals were included. In our experience with full and half board, hotel catering is very rarely memorable; the menus are often not very varied and the house wine list rather average. We couln't say any of that about our meals at this hotel, all of which were very good, and one or two of which were truly excellent, even memorable. In addition, the house wine selection included with our meals was hard to fault, made up of excellent Chilean wines, of which we particularly liked the Sauvignon Blanc. On arrival, we sat down with the hotel's excursion manager, and arranged a very full tour schedule for the two whole days we would be there. We did two half day tours on the first day, Valle de la Luna and Laguna Chaxa in the Salar de Atacama, a flamingo reserve, returning for lunch. On the second, we did a full day excursion to the El Tatio geysers with an excellent and generous picnic lunch by a beautiful wetland full of wild vicuña and bird life, including andean gulls, ducks and waders of various kinds. Our guides and drivers - Paola and Edward on day one, and Cathe and Pedro on day two, were exceptionally friendly, knowledgeable and helpful, and we are very grateful to them for making our visits to the extraordinary natural wonder that is the Atacama truly memorable. We would go back heartbeat and look forward, on this showing, to visiting the Tierra hotel in Patagonia.

I loved loved Tierra Atacama! The decor and architechture is beautiful, especially after their recent remodelling! The views from the room/hotel of the Andes are stunning (we stayed in a Poiente room) The outdoor spaces, restaurant, spa, pool are all lovely and they have a great range of excursions and discuss the options with you to make sure you design and itinerary that suits your interests, thanks very much to all the staff

My husband and I decided to spend our babymoon at Tierra Atacama and we couldn't have asked for a better trip. The entire team, from the dining staff to the guides to the spa attendants, were incredibly friendly, attentive and accomodating. It was the perfect mix of adventure and relaxation. The food was outstanding, as were the accomodations and trips. We can't wait to come back!

Tierra Atacama is probably the friendliest and best run hotel/lodge we have ever stayed at. The suite rooms are beautiful but the real reason to stay is the friendliness and professionalism of the all staff especially the restaurant servers who make you feel welcome and special ,the great food ( it is truly a wonderful selection offered daily with excellent wines) and of course the excursions. Paula was our guide and she was perfect, she helped us decide which excursions would be best for us. We are older than most clients being in our 70s so physically we needed to be careful with the altitude, but with her guidance we saw and experienced everything we could wish to see with no problems whatsoever. My only regret is that we didn’t stay longer and get to take advantage of the spa, but maybe next time😀

Everything was fantastic! There’s nothing else to say. The staff, the organization, everyone was very kind and helpful. All the services the hotel provides are carefully developed to make a mix between relaxing and getting in contact with this awesome desert and its uncountable kinds of landscapes. All of that with all the respect for the nature that surrounds the place.