Grand Muthu Golf Plaza Hotel & Spa

Ulasan Grand Muthu Golf Plaza Hotel & Spa

Grand Muthu Golf Plaza Hotel & Spa

Av. J.M. Galván Bello, s/n, San Miguel de Abona, Canary Islands, 38620, SpainLihat Detail Hotel
Grand Muthu Golf Plaza Hotel & Spa
Grand Muthu Golf Plaza Hotel & SpaGrand Muthu Golf Plaza Hotel & SpaGrand Muthu Golf Plaza Hotel & Spa
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Kami Samakan Harga
1 malam

Ulasan Tamu

3.5/5
79 ulasan
Ulasan terverifikasi
Lokasi3.5
Fasilitas3.5
Layanan3.5
Kebersihan3.6
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Semua ulasan(79)
Ulasan positif(36)
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Buruk(10)
Tamu
Kamar dengan Teras(2 single bed)
Menginap di Mei 2024
Bepergian dengan teman
1 ulasan
2.5/5
Diposting pada 29 Jun 2024
Big rooms, comfy bed. Nice big pool area. Average food, average drinks, quiet area. I witnessed the night security man pushing guests and been very aggresive towards some guests on an evening. I spoke to reception who were not at all interested in this which alarmed me as they thought it was ok, which it was definitely not ok. A few of the all inclusive options not open yet. Entertainment staff excellent. Reception staff not helpful. No sign of any management on the floor. I could not recomend this hotel based on my experience.
Terjemahkan
Tamu
Boutique Suite
Menginap di Des 2022
Pasangan
4 ulasan
4.0/5
Luar Biasa
Diposting pada 26 Jan 2023
Great hotel excellent service & staff could not do enough would return
Terjemahkan
Tamu
Kamar dengan Teras(2 single bed)
Menginap di Mei 2023
Sendiri
1 ulasan
4.2/5
Luar Biasa
Diposting pada 26 Jun 2023
Me gustó el cuarto ya que tiene bañera y ducha, hay cocina, el servicio, y la piscina, pero lo malo es que el gimnasio abre muy tarde, el spa también, y no hay información sobre el bufet y restaurante como para uno organizarse, todo hay que preguntar en recepción, también deberían tener agua para beber en la habitación.. es muy importante!
Terjemahkan
Javier04
Kamar dengan Teras(2 single bed)
Menginap di Sep 2023
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 28 Okt 2023
L'ambiance de cet honnête reste familial. Simple mais convivial. Comme ds tous hôtel il y a des points positifs et d'autres négatifs. Les points positifs : - à 10 minutes de l'aéroport, - à 15 minutes des plages touristiques playa Los Americas ou celle des Christinos, et de l'ambiance "vacances" des villes comme Costa Adeje, - pas mal de places pr se garer aux alentours (attention : parking de l'hôtel 7€) - soirées à thème chaque soir, en mode "camping paradis", - les cocktails du barman : top et large choix. Prix raisonnables. - La taille des chambres, spacieuses et pratiques pour une famille. - Le personnel de la réception, sympa et arrangeant. L'un des réceptionniste maîtrisait un peu le français ce qui a été un plus mais les autres, dont Javier, sont très sympas. - La piscine : non chauffée certe mais on s'y fait vite une fois dedans et elle est suffisamment grande, je trouve... Peu profondes 1,40m au max, appréciable des familles. Juste un bémol, les gens incivilisés laissent traîner leurs mégots ds les jardinières, ce qui est dommage. Les points négatifs, oui il y en a qd même un peu 🙄. - Peu d'excursions Nature autour de l'hôtel... - La déco est très soignée et jolie dans l'entrée, les patios, l'espace piscine mais fait qd même un peu "vieillot" entre autre ds les chambres et la salle de resto. - La salle de spectacle est sympa avec pleins de photos de stars mais les couleurs "chaudes, façon ibériques" la rende "Vintage". - Les frais en plus ne sont pas donnés (30€/nuit/chambre pr le changement de chambre que nous avions demandé et 10€/pers pr le ptit déj.) Je ne sais pas pr le reste... - Autre désagrément : les odeurs nauséabondes à certains moments de la journée entrez autre le soir... Et là dessus, malheureusement, l'hôtel n'y peut rien car je pense que ça vient du golf situé à proximité ou bien d'un truc qui ressemble à une station d'épuration. Alors, ça ne dure pas toute la journée ou nuit... ou alors mon nez c'est habitué mais c'est qd même dommage pr l'hôtel. Et dérangeant pr les résidents. - Manque de prise à côté du lit. Lampe de chevet, 1 prise donc pas possible de charger son téléphone portable la nuit. - Les avions qui passent la journée mais cela n'est pas dérangeant la nuit car au max à 23h, il n'y a plus de traffic donc la nuit, reste reposante qd même.
Terjemahkan
Marcus Kwok
Boutique Suite
Menginap di Des 2022
Pasangan
2 ulasan
3.0/5
Diposting pada 23 Jan 2023
房間很大,有廚房可以煮食,但比較舊,而且隔音較差,睡覺時會被隔壁煲水的聲音嘈醒。
Terjemahkan
晚安
Kamar dengan Teras(2 single bed)
Menginap di Jan 2024
Pasangan
1 ulasan
3.0/5
Diposting pada 2 Mar 2024
隔音 不好 裝修
Terjemahkan
Alison F
Menginap di Okt 2024
Keluarga
5.0/5
Fantastis
Diposting pada 3 Nov 2024
Really great find! Yes Golf de Sur isn’t the most exciting place to go to, but if you want a relaxing pool based holiday then this hotel does not disappoint. We thought the food was amazing, in fact we ate multiple plates at most meals. So much choice and some definite favourites. Entertainment was perfect for the children, as well as the day time pool activities. No problem with sun loungers. The AI was very good value and there were lots of drink options and snacks. We really enjoyed our stay and pity the people who just seem to find fault with everything, despite being on holiday.
Terjemahkan
Tanggapan dari Properti: Dear Alison: Thank you very much for your review, we appreciate you taking the time to let us know how your stay with us was, your review helps us improve.
123lyndseyj
Menginap di Sep 2024
Keluarga
5.0/5
Fantastis
Diposting pada 22 Okt 2024
We are currently staying in room 33, and can’t fault this hotel. We was unsure of what to expect after reading reviews but we are not the type to inspect walls ect. The room itself is a little dated and probably not 5* so don’t expect 5* but beds are super comfortable and our room has a huge double balcony with all cutlery and plates needed for a pleasant stay, they also provide washing up liquid and tea towels but we did pay €50 for the use of kitchen but we knew this before arriving. Rooms cleaned every 2nd day. Pool area is always clean, water is not deep at all so perfect for families. We usually went to the pool between 9:30 and 10 and always plenty of beds but there is always the usual bed hoggers you get in most hotels. Aqua aerobics around 11am. We are here self catering as that’s what we prefer, there is three supermarkets within 5 minutes walking distance and an Irish bar, so plenty of amenities. If you cut through winter gardens you will come to our favourite Irish bar and the coastal walk to san blas with a few restaurants along the sea front. Please don’t listen to negative reviews, after all a room is to sleep in and for the price for 10 nights it’s definitely worth it. We are looking to return next year.
Terjemahkan
Tanggapan dari Properti: Dear Lyndsey, Thank you so much for sharing your experience! It’s great to hear that you’re enjoying your stay and finding the comfort you were looking for. We appreciate your understanding about the room and your positive feedback on the pool area and nearby amenities. It sounds like you’ve really made the most of your time here! We look forward to welcoming you back next year for another wonderful stay.
butts1201
Menginap di Sep 2024
Pasangan
3.0/5
Diposting pada 19 Okt 2024
The hotel advertises its self as 5* actually top end of a 3*. We had room 208. It’s in need of lots of attention. AI was woeful. Drinks very weak, food not good. Same each day and unless you like chips, pizza, fish or pork then you struggle to make a proper meal, therefore we ended up eating in restaurants and drinking in bars close by. The hotel itself is clean but very dated. Can’t believe you can’t get a bottle of water included in the AI. Best you get is a paper cup of water. No water left in the room fridge either. Room cleaned every other day and generally it was ok apart from tea and coffee mugs and glasses never got washed. We could not was then as we would not pay the extra to have the kitchen unlocked. Entertainment was woeful, very little during the day. The location was good and staff in general were very friendly and helpful. Light on the balcony was not working so reported it and it was fixed the afternoon. English speaking channels available on the TV but no sound. I asked reception and was told that’s the way it is. Surely someone could sort that. We enjoyed the area of Golf Del Sur and made the most of our stay at the Grand. This was our experience and an honest and frank review
Terjemahkan
6/8
Tanggapan dari Properti: Dear Butts1201, Thank you for taking the time to provide your honest and detailed feedback. We regret that your stay did not meet your expectations, particularly regarding the all-inclusive offering, room condition, and entertainment. We understand your frustration with the food variety and drink quality, and we will review these areas with our team to see where improvements can be made. Your comments about the room, such as the lack of water in the fridge and the cleaning service, have also been noted, and we apologize for any inconvenience caused. It's great to hear that our staff was friendly and helpful, and that we were able to address the issue with the balcony light promptly. We are sorry to hear about the issue with the TV sound and will look into this further to ensure that it is resolved for future guests. Your feedback is valuable to us as we strive to improve the experience for all of our guests. Thank you for your candid review, and we hope you enjoyed your time in the area despite the challenges faced. Kind regards, Reception Team MGM Muthu Golf Plaza
joanneeG4476PL
Menginap di Sep 2024
Keluarga
5.0/5
Fantastis
Diposting pada 1 Okt 2024
It was a perfect little stay. I can honestly say it was one of the most relaxing holidays ever and most of that was down to the hotel. Staff are so friendly especially the breakfast guy I think he's name Miguel, always so cheery and happy to see us. They was all nice and friendly. The hotel itself was stunning and very clean. The rooms was cleaner and towels changed at least 4 times in our week stay. The pool area was just lovely and if you want to relax perfect. If you want to have entertainment there is plenty of that activities everyday for kids or adults such as aqua aerobics Thank you so much me and my daughter enjoyed it alot.
Terjemahkan
Tanggapan dari Properti: Dear Joanne, Thank you for sharing such wonderful feedback! It’s heartwarming to hear that you had a perfect stay and found it to be one of your most relaxing holidays. We're thrilled that Miguel and the rest of the team made your experience even more enjoyable. It's great to know you loved the cleanliness of the rooms and the lovely pool area, as well as the activities available. We appreciate you and your daughter choosing to stay with us, and we hope to welcome you back for another lovely getaway!
Claire S
Menginap di Jul 2024
Keluarga
5.0/5
Fantastis
Diposting pada 11 Agt 2024
If you are going to Teneriefe for the nightlife, then this hotel is not for you! If you are going for an all-inclusive family holiday, then this is perfect. Other reviews describe the rooms as a little dated, which I can't disagree with. However, they are very clean and comfortable with beautiful views even if you don't get a sea/pool view. The pool area is well maintained, clean, and tidy, and the life guard is always pottering around the area, picking rubbish and helping people locate sun brollies. There was never an issue with getting a sun lounger, and I did not have to sneak out at 6am to reserve any. Food was never an issue, there was something there for all of us to eat, including my fussy son, there is a snack bar by the pool bar throughout the day where you can get sandwiches, cakes and ice cream. Drinks are good, mainly beer or cocktails, which are tasty and quite strong. There is entertainment on every evening for smaller kids in the music bar or if you want something a bit more grown up then head out to the pool bar where they have a singer/DJ. I would definitely recommend this place to families who don't want to go out for the night life.
Terjemahkan
6/15
Tanggapan dari Properti: Dear Claire, Thank you for sharing your wonderful experience! It’s delightful to hear that you found our hotel to be a perfect fit for a family holiday. We're glad you enjoyed the cleanliness and comfort of the rooms, as well as the beautiful views. It’s great to know that the pool area met your expectations and that you never had trouble finding a sun lounger. We’re also pleased to hear that the variety of food options suited your family, especially your son! Thank you for your recommendation; it truly means a lot to us. We hope to welcome you back for another lovely family getaway!
Roslyn M
Menginap di Agt 2024
Pasangan
4.0/5
Luar Biasa
Diposting pada 4 Sep 2024
We chose this hotel for a relaxing 10 night stay. On arrival the hotel foyer looked quite grand until you actually took time to look at it. The large chandeliers were covered in dust and grime and the fountain would have been nice if it was working. The room was very spacious, dated and dark furniture, it really needs a good upgrade. but it had a great power shower. The staff were very friendly and worked hard. Food was lovely to begin with, but as with all hotels who offer all inclusive, the food did get repetitive. The entertainment leaves alot to be desired. As a couple, we did not want to endure the usual "Butlins in the sun" entertainment in the M & M Bar, so we opted for the pool bar. In the 10 nights, there was entertainment on 3 nights, which was really disappointing. We never had any problems getting 2 sunbeds each day but if you have a larger party, you might find it difficult. We chose the BBQ dinner night which was amazing. Beautiful setting and very attentive staff. Also, we were plagued with flies. Flies in the restaurant, flies in the pool bar food area. They were everywhere which was very annoying! Hotel need to buy fly zappers. The hotel is definitely not 5 stars, more like an average 3 star. Overall, we had a relaxed holiday, but we won't be returning
Terjemahkan
Tanggapan dari Properti: Dear Roslyn, Thank you for taking the time to share your thoughts. It's wonderful to hear that you enjoyed the spacious room and the great power shower, as well as the attentive staff during your BBQ dinner. We truly appreciate your feedback regarding the cleanliness and maintenance, and we will make sure to pass your observations along to the team for improvement. It’s great to know you found relaxation during your stay, and your comments about the entertainment and food variety will also be taken into consideration. Thank you for your insights, and we wish you the best in your future travels.
Michael g
Menginap di Jul 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 30 Agt 2024
Ignore the negative reviews..rooms are huge slightly dated but which saddo spends more time than you have to inside.Enough food choice for everyone...pool area was OK plenty of sunbeds sure you need to be early to get beds where you want but plenty. Lucy the pool guy was very helpful and hardworking.....the reception area could do with a bar area where you hang out waiting for your wife and teenagers to get ready...just saying ..Great hotel,supermarket close by and Odonnells a cracking bar just up the road if you don't like cheesy hotel entertainment
Terjemahkan
Tanggapan dari Properti: Dear Mike, Thank you for sharing your thoughts! It’s wonderful to hear you enjoyed the spacious rooms and found plenty of food options. We appreciate your feedback regarding the pool area and the reception space; it’s always helpful to hear suggestions for improvement. It's great to know that Lucy made a positive impact during your stay. We're glad you discovered the nearby supermarket and enjoyed local bars too. Your insights are valued, and we hope to see you again soon!
Christian W
Menginap di Jul 2024
Keluarga
5.0/5
Fantastis
Diposting pada 14 Agt 2024
Don’t listen to the haters this hotel is amazing fir the price . Staff , brilliant Rooms, brilliant very big Pool , brilliant Food , brilliant We are currently staying at this hotel at the moment and can I say it’s amazing. Would definitely come back next year with a bigger group
Terjemahkan
Tanggapan dari Properti: Dear Christian, Thank you for sharing your wonderful experience! It’s great to hear that you’re enjoying your stay and finding everything to be brilliant from the staff to the food. We can’t wait to welcome you back next year with your bigger group! Enjoy the rest of your holiday!
821beverlyc
Menginap di Jul 2024
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 13 Agt 2024
Thank you what a wonderful place this hotel has everything you need, the food was great lots of choices,the rooms are a bit dated but very clean so thank you, to the cleaning staff for your service keep up the good work the reception staff are very welcoming thank you to Maria who was so helpful and to the rest of the reception staff who are all nice and to the bar staff especially Lucy so friendly always a smile on her face and the restaurant staff also so welcoming and finally the cook's and chefs you all do an amazing job entertainment was good and the entertainment around the pool in the afternoon was great so well done we will definitely be back.
Terjemahkan
Tanggapan dari Properti: Dear Beverly, Thank you for sharing such wonderful feedback! It’s great to hear that you enjoyed the variety of food and appreciated the cleanliness of your room. We're delighted that our reception staff, especially Maria, and the bar staff, including Lucy, made your stay more enjoyable. It’s also lovely to know you appreciated our entertainment team. Your kind words will surely motivate our team members to continue their great work. We look forward to welcoming you back!