Marta R
27 Januari 2024
The worst hotel I’ve ever been to in Dolomiti. The reception staff unfriendly even rude. We booked a Classic double room but the gave us a family room (two rooms connected by the Basic door), we felt like we were in the room with strangers because we could hear everything, the hotel staff didn’t want to change the room (they offered the room but the worse standard) for a double Classic room. The food was horrible and cold (although we came at 7:30 so when the dinner starts), the bread rolls were often stale. The NEXT problem appeared when the rented skiing boots disappeared from the hotel’s skiing room. They took no responsibility for it although they told us to keep our stuff there. In the end I had to pay for the boots although they were taken from the hotel’s skiing room. They even didn’t try to help to find them. I trully recommend avoiding this hotel.
Terjemahkan