Apartamentos Son Bou Gardens by Menorcarentals

We arrived at son bou apartment in Sept 23. We were greeted by a grumpy woman on reception, ( probably tired, understandable), not a problem. We went to our apartment in zone 3, when we arrived it looked extremely nice, until we opened the door, it looked very dated. But that was not a problem we could get by that. After sorting our clothes out and bits and pieces, my wife realised there was no hairdryer in the apartment. I went down to reception and asked if they had one, yes they did and I had to leave a 10euros deposit, again understandable. We settled in that evening, with the chickens and roosters 🐓 coming up to visit. They continued walking around the appartments freely, no problem at all. The following morning we got up and went out for breakfast and returned around midday. On our arrival we entered the apartment and noticed some of our things had been moved. I noticed 2 x Jack & Jones t shirts of mine had gone, and the old hairdryer that we borrowed from the reception the previous day. I immediately went to my drawers to make sure they had not been in there, as under my clothes there was a travel iron in a box with cash, in an envelope beneath the iron. It was still there so I was relieved until I found £150 sterling had been taken and the rest replaced. At this point I was absolutely furious . I had already that morning received some heartbreaking news from back home, this was the icing on the cake. We decided to start packing and come back home. I confronted the young guy on reception, explained everything but then went into, ( I don't understand English) . I gave the key back and left on the theory we were coming home. I complained via email to son bou office and all I got back was, nothing has been reported to us and can we prove it. How can you prove you had money in an envelope and 2 x t-shirts missing. Also who would want to take the old hairdryer that belonged to the hotel. Nothing had been broken to gain entry into our apartment, so a key had been used. After several emails passing between us, all they were asking for was evidence. We decided to book elsewhere on the island to try to enjoy as best as we could our holiday. All I can say is avoid like the plague SON BOU APARTMENTS.

The reception a bit too far away from my apt . Rather dated interiors and a sofa-cama in the living room that looked absolutely disgusting, l would never sit on it! A bit rediculous to have to check out at 10 o'clock and you HAVE to go to the reception(15 min walk) just to leave the key, seems very yesterday! Anyways, the place is in a wonderful location the gardens and views fantastic. The proximity to the wonderful beach of Son Bou simply great. With just a little update of the interiors change of check-out pilicy this would be perfect!

We stayed for 4 days in zone 3 which is ideal for access to the town and beach. The apartment was comfortable and clean. The wifi worked for maybe an hour or two, we reported it and a guy did come the next day but he had to fix something on the roof and it never came back. We had to get our own toilet roll, there was only one provided. There is no soap, shampoo, hairdryer etc. But it is after all a 2 star. The bakery is around the corner and was excellent for breakfast. Our fridge didn't work and there were ants in the kitchen but we never bothered reporting it. Reception is a good 10 min walk, they give you a number to WhatsApp queries to and this was helpful. The slide is closed for years, it really should be removed from promotional material, pools are grand but could do with maintenance. Have to buy something in the cafe to use them. Son bou is a lovely little town, beach is amazing. We brought over snorkels and if the sea is calm you can see lots of fish. The bus service is decent and easy to use to go to other towns. I wouldn't stay in this complex again for more than a week to be honest but it was reasonable value for money.

On arrival at the son bou apartment the gardens and surrounding area was lovely until we opened the door to our apartment ! Dark and outdated ,i saked if we could upgrade but no other apartment for us so we just had to get on with it ! A lot of the apartments are private and are much nicer but beware you could get one of the dated ones so just bare in mind this ,we only sleep and eat in them to be honest and it served a purpose love son bou ,but will be returning to villas from now on

We went here for a week the last week in August. To get to our apartment we had to walk nearly 20 mins from the reception to our apartment, no shuttle transfer, with four cases and 2 young children. The apartment was outdated. The shutters were rotten, the fridge was rusty, and the bathroom really needed updated. We went to son bou as it was advertised as having a large water slide for the 2 children. We found the waterside, unused with no water, it had not been used in a long time. To say we were disappointed is an understatement. Never again.

Would not recommend this place. Had to wait 5 hours before check in and was told nowhere to leave our cases or to get changed. Only 2 out of 3 pools was open and you needed to pay for the luxary of a sunbed !! Reception staff very rude and miserable. Stayed for 1 week with 2 adults and 2 children and only 1 bed and towel change ! Accomodation very dated with no air con and and no window in bathroom. On departure we checked out at 10.00am and our transfer was at 13.30. We was then told that there was a secure room to leave cases and get changed. Why was we not allowed this on arrival. However, fabulous beach !!!!!

Reception staff rude. 2 pools, one doesn't open until 12pm with €5 charge for sunbed. One opens at 11am with €3 charge. No air con. No ventilation in bathroom. Only one room had a mirror but no plug socket near it. No English speaking T.V when you come back in the evening. Would not recommend this place!!!

The apartment was clean and simple but the beds were comfy enough, the two balconies were nice and we were given clean towels half way through the week stay. Location is lovely - we had a sea view and it was a 5-10m walk into town. One room the ceiling fan didn’t work and kept tripping the electric, they came out and stopped it tripping but never returned as they said they would to fix it, we did had a freestanding fan instead. The other bedroom had the loudest ceiling fan known to man and felt as if it may fall off the ceiling at any moment! It’s very dated although that alone would t give a low rating. It was just not ideal having to have a very loud fan running to keep cool at night. Some of the sockets didn’t work either - a bit of a health and safety nightmare. There as only one pool and you had to pay for sun loungers which I thought was odd! I didn’t want to pay €5 for what would be an hour or so dip. The pool was fine for our littlie but it’s nothing special and definitely seen better days! The cafe had reasonable drinks and snacks but a bit pricy! We love a cheap and cheerful self catering place but I wouldn’t stay here again..

Very basic apartments with no air con, electricity kept tripping in the apartment and the socket in one of the bedrooms didn’t work at all. No hair dryer in the apartment (basic requirement?). you have to pay for sunbeds at pool, €5 each. The bar at the pool serves over priced burgers and chips and soft drinks are poured from a large bottle. Staff are not helpful in reception (except for Nicholas who greeted us on check in). Won’t be returning to Son Bou Gardens.