Hotel di Fisherman's Wharf, San Francisco

The location is very good, right at Fisherman's Wharf, very convenient for travel There are also driverless cars here, which are very convenient to use The hotel allows early check-in and pays an early check-in fee, which is very good and saves waiting

Location: Not far from Fisherman's Wharf, HYDE and MASON bus terminals, many restaurants within walking distance, and not far from the car rental point. Breakfast: It is quite rich, you can eat very full, two meals a day Room: It is quite satisfactory, with shampoo and shower gel, but no slippers, toothbrushes and combs, which is more common in the United States. Transportation: It takes about 30 minutes to take a taxi from the airport to the hotel, depending on whether there is traffic jam. Disadvantages: The hotel only gives a bottle of mineral water per person at CHECK IN, and it is only given once even if you stay for multiple days; it is not soundproof and a bit noisy. You can hear the people walking upstairs and turning on and off the lights next door clearly. The price-performance ratio is OK, especially with breakfast.

Excellent value for a great location. Room was clean and very spacious. Front desk were accommodating and helpful with a quick check-in and check-out. Breakfast had a good selection of different options and had no complaints. Overall would happily rebook and stay here again!

All of the staff seemed really nice. From the moment we arrived and had a friendly greeting from the valet parking worker, to the ladies that we interacted with in reception. The room was nothing special, but by that I mean it had no outstanding features, or any distinguishable traits that would separate it from other hotels The concierge was friendly and helpful, and was very useful in helping us to plan our activities. And the hotel is in a good location to get to the pier or do the 'big bus' tour. But here's the downside. The gym is small, had no steriliser, or wipes, even though one of the rules stated in the gym is to wipe down the equipment after use. And the overall impression of the gym is that it could do with a really good clean from top to bottom. Added to that there's the washing machine and tumble dryer located in the gym. Yes that's right, in the actual gym. Now we were very happy when we read about the hotel having washing machine facilities, but we were slightly surprised at it's location. Another thing was the air con. We stayed in September and although the weather for the season was just starting to cool down after the summer, it was still fairly warm. The air con looked as if it had been fitted in the seventies and made a sound as if it had been running non stop ever since then. It was so noisy that we had to turn it off completely at night time and at different times during the day. On a final point we received news regarding the death of my partner's daughter, which meant that we had to cut our whole vacation short including this leg of the trip. We informed the front desk that we would be checking out one day early. We were not expecting a refund, for that day, but after being told by the member of staff that the 30 dollar a night 'destination fee' would be waived for the night that we were not going to be there, we later found out that this fee had still been added to the final bill. We still have no idea what a 'destination fee' is, but to be charged it when we weren't even at the hotel was extra galling. And what was also strange was the fact they didn't even ask why it was that we had decided to cut our stay short? Would you not be interested to know whether something was wrong with your customers stay, and to know why they had cut their visit short?? A bit of a poor end to a otherwise 'ok' stay at the hotel.

The hotel is located in North Beach, close to Pier 45. The public security is OK. There may be motorcyclists in the street during the day, but it is quite quiet at night. Pier 39, Lombard Street and Ghirardelli Square are all within walking distance. Behind the hotel is the only in-n-out in SF, and the popular online store boudin is also nearby. There are Walgreens, Uncle ** and Starbucks, but they all need to walk two or three blocks away. Generally speaking, it is within a reasonable range. It is far from the subway station and needs to transfer. There are several buses. The cable car terminal is next to the hotel, and the parking fee nearby is relatively expensive. The room is large and the facilities are not new. American hotels usually require you to bring your own daily necessities such as slippers and toothbrushes, and the elevator is slow. The front desk is very enthusiastic. When checking in, Q fat from several nearby restaurants is given as a gift, which can be discounted by 10%, which can be regarded as offsetting the consumption tax. In general, the price-performance ratio is quite high, suitable for people with good leg strength.

This hotel is a gem! From the friendly staff, the room amenities and comfortable rooms and beds to the excellent program of events and activities that the hotel has on offer, we had a wonderful stay and just wish we had more time to take advantage of the extras this hotel gives you. Freshly brewed local coffee in the morning with pastries/biscuits and fresh fruit-infused water always available in reception, these little extras made us feel extra welcome and we’d definitely return and recommend to others. The location in Fisherman’s Wharf area is perfect as well!

Amazing location - Walking distance to Fisherman’s Wharf and Lombard Street. Bus stops just steps away, can navigate the city easily. Hotel - lovely decorated, with free coffee, tea and water offered to guests during designated hours. Lobby is full of amenities designed for kids and families, a lot of guests tend to hang around the communal areas during our stay. Staff - very helpful. And they send SMS to guests to check in with them and share information about hotel events.

Good location, friendly and warm staff! Really loved the happy hour 5-6 pm and the room was clean and tidy. Would come back again in the future! Really nice shower and excellent amenities.

I had some initial problem with my booking but there were very good to solve them . Be aware there are renovation works happening at the time of this review and it can get noisy . The hotel and trip.com helped me with my feedback.

The hotel zephyr was excellent in its location close to everything and the service also overall a great stay and experience !