The minute we stepped through the front door into the reception area, we knew we would love our week+ here! The views are awesome! Wow! Leo, at the front desk checked us in & he was so helpful, friendly, enthusiastic & fun! The service here is outstanding & all the staff are very kind & helpful! Diego, Laura, Andrea, and Ignacio that we dealt with at the front desk are wonderful! The restaurant upstairs & the wine bar downstairs are separate concessions from the hotel. They are both very good! we loved the views from the upstairs restaurant & Marcelo the Mgr is pleasant & so helpful, as are all the servers. The food is very good and the prices are quite reasonable. We had two very fun nights downstairs at the wine bar! Diego, the wine sommelier, is so enthusiastic and so much fun! He made our two evenings there so memorable! The wines and tapas were delicious! The pool was so very warm (like 95f!) and I loved using it even on the very cool and windy days! I love that part of it is inside too. The hot tub was cooler than the pool the 10 days in April we were there at least. The rooms in the building we were in (the older one) definitely need some updating (like the old, faded pictures on the walls the very thin metal pots & pans, and old cheaper furniture, The bottom sheet kept sliding down and up as there is no elastic on the corners and it is too small but the bed was very comfortable and the pillows just right. To have 6 sleeping in the unit would be crowded unless you are all very close family. The two futon couches are not that comfortable to sit on but maybe they are comfortable to sleep on, we didn’t try. But they are in the living room. There is only one bathroom in these units so could be very inconvenient for 6 people. There is some minor maintenance that could be done, but it didn’t affect our stay and comfort. The views make up for any of it. The Wi-Fi is fine and that was good b/c my husband was working remotely during our stay. A taxi into downtown Bariloche was about 2500 pesos. We DID like going into town but taxi fares added up. They only take cash and the only atms that worked for us as non-members of the bank were the 3 at Santander bank in downtown on Mitre street, the main st. and we had to do multiple, separate transactions to get enough Argentine pesos out. The shopping,eating & sightseeing downtown are great. Also there is a v. good restaurant/brewery across from the hotel.Kunstmann. nice hiking trail behind the trees along the lake
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