Spark by Hilton San Antonio Airport

the worst hotel you can ever see. We took it for a week, for work reasons. Not once were they kind enough to clean the room. They never changed sheets. In the description of the rooms, it says that they have a refrigerator, kettle and microwave, and a surprise when you arrive. a refrigerator that doesn't even fit a bottle of water, the microwave disappeared. when I asked at reception. They say they decided to remove the microwaves from all the rooms. but they do not specify it in the description when selling. It's really a headache to stay there.

First 2 rooms we were assigned at 11pm had not been cleaned yet. The 3rd room we were assigned wouldn’t open correctly due to missing part on door jamb. Requested maid service at 7:00 on the 2nd morning, maid service didn’t occur until 3rd day. Beds were comfortable, breakfast was excellent, employees were nice.

Overall good non working ice machine on 4th floor and no hair dryers in room Thank you to the staff Sunday morning for getting a hair dryer for me. Overall it was comfortable

How are you gonna charge full price for a hotel that is underconstruction and still rent out rooms. Wasnt able to acess the elevator since they were putting in the floors. The staircase was under construction as well with the door to our floor locked.

Hotel is undergoing a renovation. Lobby non existant, newcroom smelled of horrible fumes of fresh paint,adhesive new furniture. The ac didn't keep the room cold. I put it on 65 to keep the fumes at a bay.

They are under construction right now so it’s a bit messy and disorganized. It’s a very old hotel so the remodel will be a plus.

The GM Ryan does not do his job he has everybody do his job for him, no shower curtain in my room, one elevator worked, had to go downstairs for ice on the first floor from the 4th floor, staff outside smoking eating popcorn versus tending to the customer. I was on vacation and felt like I was actually a worker at the hotel. Never again, no matter what name there under I'll remember the address. I will not be revising my review you can't tell me what to say I didn't mention prices. Thank you

Lack of cleanliness, shower didn’t drain well, stops in over ankle deep water for shower, floors stained and shower head height was under 5’8”. Would not return

Our stay was not good. It all began with our arrival. It seems ridiculous that check in is 4:00, that’s half of the day done! For that time, the price should be less. The pull out bed also had no bedding and the mattress was stained. The front desk people were anything but helpful. Both times, check in and check out, we were met with faces that seemed to say we were a bother. Never again will I stay at Choice hotels, it’s our first time and it was horrible.