Guayaha

We stayed in the Glamping Village for 3 nights, a wonderful place. Amazing food and service. The facilities are great, we used their laundry service which was cheap and fast. Everywhere was very clean and well looked after. We did loose electricity on the last day but was back on in the evening, the staff did everything possible to keep the day running smoothly. We had a fantastic stay.

Beautiful place, the hotel is absolutely gorgeous in the middle of the jungle and mountains. Nice pools. The service was not good. Waiters are not trained at all, my husband and I are allergic to onions and we got the food with onions ALL THE TIME even after telling them to take them away. They are not well trained for this at all. Slow service, no towels when needed, and not kind. The hotel rooms need more furniture to hang clothes and put the bags.

Our school went a school field trip here and the staff gave us wonderful service! All the students, parents and teachers enjoyed the caves, food, and pools. Additionally, I personally have visited Guayaha many times and their service, cleanliness and facilities. Highly recommend this as my favorite hotel in Alta Verapaz.

Our Glamping experience was great, clean, roomy, big fan-you need a big fan. Group bathrooms were very clean! Restaurant had great pizza and chicken Alfredo! …hamburger was not the best, but okay. Breakfast was good and the coffee was tasty. We didn’t get in the pools, but lots of families did. Staff were super helpful giving us tips on what highways to take. They are only 20 minutes from SEMUC CHUMPY. Porters helped us with our luggage as huge parking lot to tent was about a 300 yard walk. Beds were comfortable and sheets clean! Mater of fact the inside of the tent was cleaner than most hotels. Best part of the stay was waking up to the sounds of nature and almost no human noises at all! The only thing that we wised for was a railing up the steps into our tent #8, guys put that on your to do list. Otherwise, this was a good value and great experience!!! The people and the place were outstanding.

Our Glamping experience was great, clean, roomy, big fan-you need a big fan. Group bathrooms were very clean! Restaurant had great pizza and chicken Alfredo! ... hamburger was not the best, but okay. Breakfast was good and the coffee was tasty. We didn't get in the pools, but lots of families did. Staff were super helpful giving us tips on what highways to take. They are only 20 minutes from SEMUC CHUMPY. Porters helped us with our luggage as huge parking lot to tent was about a 300 yard walk. Beds were comfortable and sheets clean! Mater of fact the inside of the tent was cleaner than most hotels. Best part of the stay was waking up to the sounds of nature and almost no human noises at all! The only thing that we wised for was a railing up the steps into our tent #8.

This was a great property however there are many things that could be improved: 1-cleaningness: glamping area bathrooms and sinks were dirty and smelly. Add "no tirar papel en el inodoro" signs in English as well since not everybody may understand (-ejemplo: Please do not dispose of toilet paper or any other products directly in the toilet. Use trash can only) 2- las áreas verdes estaban bien cuidadas. Sin embargo había una baby tarántula en el área de las películas al aire libre. Sería bueno tener esa área libre de animalitos (aunque la naturaleza es su hogar) 3-the hotel should have their own tuc tucs and should specify a standard tarif. My bf and I were overcharged twice to go and return from San Agustin Lanquin. These scamming practices don't help the locals! 4- the hotel should also partner up with Victor (from across the road) who has a private property with river access. Q20 per person SOOOOOO WORTH IT!! 5- food is slightly over priced for the quantity and quality. Better eat in town. drinks were also on the expensive end BUY YOUR OWN!!! and keep in room. great in safety and staff hospitality.