Greengos Hotel

Me and my friend had the best time ever at Greengos! It already started with the nicest and best welcome from Eddie and Didi at the reception! We arrived to early but could already check in with no problem. We immediately felt like home and everyone else from the staff blew us away with their kindness, friendliness and hospitality. It’s extremely close for a daily excursion to Semuc Champey. ( you can walk there in a few minutes) If you just wanna relax, eat super nice food ( Didi is cooking the sh** out of the hummus- it’s amazing!) or chill at the beautiful pool, read a book in the sun - Greengos is the place to be! Although we didnt feel like party the vibes on the weekend were so nice that we decided to participate in the Karaoke and Bingo Night and especially because of the wonderful Lea ,who was hosting the events ,we had a blast. 💥 Thanks to everyone for this amazing stay - also Golan who gave us this wonderful tips and the best sunday trip ever Lots of love ＜3 Sabrina

Staff were mostly rude and not friendly. The dorm room was dirty, unclean sheets and unbelievably hot. One fan was provided for the 18 bed dorm (we had to ask the manager for it) the fan didn’t rotate and it became like a fan war in the night, people were unwell with how hot it got in the room and it was very hard to sleep! No ceiling fan. Lots of bugs in the dorm room. The menu was mostly unhealthy with overpriced food and drink, no slight adjustments were allowed to be made for your meal. Filtered water was also hot and when asked for ice it wasn’t allowed. Shower light turns off within 2 minutes of you showering and bathroom is very dirty. Pool was murky but also over chlorinated. We booked 3 nights and we couldn’t wait to leave.

The actual building and set up is great but the staff on reception massively let the owner down. Bruno from Argentina was so rude to my friend and I when I asked if I could book a shuttle he said “what does the sign say?” And pointed to a sign that said “no stupid people allowed beyond this point”. Then when my friend stood up for us saying he was being rude he was like “ yeah you had a long journey from San Pedro today, you’ll survive”. The local staff were incredible and there was barely any language barrier with them their English was great. The other South African lady of reception was also defamatory about the local staff saying they “couldn’t speak English and to be patient with them” when actually they spoke brilliant English.

Pros: - good food and portions - social, fun activities, great way to meet other travellers - friendly staff - organized tours were convenient(despite not going on any) - overall very clean Cons: - hooks and mirrors - should me aware of hot water times and wifi areas - music playing at all hours of the day

The pure friendly atmosphere of this place is incredible. Mikeys tour was incredible, Kikai makes good cocktails and the vides are muy bein. In a beautiful places with some great people. Semec Champey is beautiful.

Fab location but otherwise a serious let down. Good food but overpriced. And For example, Black coffee took 30mins. Unnecessary card payment system - a hassle and a waste of paper - as well as not being told you can refund them at the end to con you into spending more. No wifi, only accessed by those entering password 20+ times. Some nice staff but useless on the information front. Bartenders often avoided serving people and did without any sense of urgency. We were told if THEY couldn’t get us a shuttle we would have to pay for a day pass to stay past a certain time. Before even checking out my items were moved and bed stripped without being asked. A few indigenous workers that they make such a fuss about helping revealed that they are overworked and are still not paid enough to support themselves. Dangerous dorm design, guest fell from 8ft bunk bed and broke a bone, little help for 9hr so had to get paid public shuttle despite a car parked outside. Lacks basic facilities like a bag storage room, fans or electricity in dorms. Hot water not guaranteed. Private rooms not always as advertised - not the pretty huts you see in all the pictures - and a serious range in quality making them stupidly overpriced. Definitely not a party hostel as nobody there (although they were “fully booked”) and nothing happening any night we were there. No indications any activities were any being planned any time soon. Has only half of the amenities it claims on TripAdvisor… no table tennis, badminton, karaoke etc. Good tour of the park despite being a bit chaotic and at times, unsafe. I have read the owner’s responses to other reviews on here and which are shocking and outrightly rude. Don’t waste your time or money staying here. So much potential in this hostel but may just be unsalvageable.