The Westin Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Wiyung
The Westin Surabaya
No.1 of Premium Hotels in Surabaya
Pakuwon Mall Jalan, Jl. Raya Lontar No.2, Puncak Indah, Babatan, 60216 Wiyung, Surabaya, East Java, Indonesia
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We Price Match
Last booked 13 hrs ago
Highlights
Varied breakfast
Free parking
Airport drop-off available
Lots to doAmenities
Restaurant
Golf course
Sunbathing area
Outdoor swimming pool
Spa
Massage room
Executive lounge
Fitness room
All Amenities
Property Description
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.
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9.8/10
OutstandingI was in hotel for short time and I liked it.
All 91 Reviews
Surroundings
Airport: Juanda International Airport
(23.2 km)
Train: Surabaya Gubeng Train Station
(11.7 km)
Train: Surabaya Pasar Turi Train Station
(15.2 km)
Landmarks: PTC XXI
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Westin Club Two Double Room Non smoking
2 Double bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Westin Deluxe King Room Non smoking
1 King bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
9
Westin Club King Room Non smoking
1 King bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Westin Junior Suite Club lounge access
1 King bed
47m² | Floor: 29-39
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Westin Deluxe Room 2 Double bed
2 Double bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
9
Executive Suite Non smoking
1 King bed
78m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Westin Grand Suite Non smoking
1 King bed
97m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.8/10
Outstanding
91 reviews
Verified Reviews- Cleanliness9.9
- Amenities9.8
- Location9.7
- Service9.7
Average for similar properties in Wiyung
AI Summary
The accommodation provides spacious, clean rooms with luxurious amenities and stunning views. Guests praise the excellent breakfast, convenient location, and impeccable service, although it can be crowded.
tıme for travel
April 25, 2025
I was in hotel for short time and I liked it.
Luckstone8
April 19, 2025
New hotel, nice!
Guest User
April 8, 2025
非常好👍
Translate
Guest User
April 3, 2025
Very good, great value for money, much better than the hotels we paid 2-3 times the price in other tourist cities in Indonesia
Original TextTranslation provided by Google
Guest User
March 27, 2025
Very good, the room is clean, the service is good, the facilities are complete, but the price fluctuates a lot. If you want to book it, you may want to book it closer to the time of booking, which may be cheaper. [呲牙][呲牙][呲牙]
Original TextTranslation provided by Google
hejin1018
March 19, 2025
很不錯哦 服務也好
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Anonymous User
March 7, 2025
Connected to Pakuwon Mall, very convenient for shopping and eating. The parking quite confusing as connected to mall parking.
Damei
February 3, 2025
It is said to be the newest hotel in Surabaya. The hotel facilities are relatively old. The room is very small. The front desk paid to upgrade the room. The whole room type is very uncomfortable. A large bed can't accommodate children. I have to pay more for an extra bed. Only two capsule coffees were put in the room. They were not put in the next day. They were directly replaced with bagged coffee. The overall experience of the whole hotel is not that good.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Restaurant
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Spa
Additional charge
Massage room
Executive lounge
Fitness room
Public parking
Free
Car charging facilities
Bar
Nightclub
Café
Meeting room
Additional charge
Multi-function room
Business center
Children's pool
Children's Playground
Free
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle Rentals
Free
Restaurant
Outdoor swimming pool
Spa
Fitness room
Bar
Meeting room
Multi-function room
Children's Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public parking is available At the hotel. Reservation not needed.
Public parking
Free
Car charging facilities
Valet parking
Additional charge
Transportation
Shuttle bus service
Additional charge
Bicycle Rentals
Free
Business Services
Meeting room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Front desk safe
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
Indonesian
Food & Drink
Café
Bar
Room service
Public Areas
Shopping mall
Elevator
No smoking in public areas
Smoking area
Executive lounge
Health & Wellness
Golf course
Off-site
Fitness room
Massage room
Sunbathing area
Foot bath
Spa
Additional charge
Public Bath
Activities
Nightclub
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's Playground
Free
Kids' club
Children's Meals Available
Children's Toys
Children's pool
Accessibility
Accessible room
Braille signage
Pool ramp available
Stair-free property entrance
Wheelchairs available on-site
Safety & Security
First aid services
CCTV in public areas
First-aid packet
Fire extinguisher
Smoke detector
Security alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The guest checking in must be between 18–99 years old.
Paying at the Hotel
Property Description
- Opened: 2020
- Number of Rooms: 242
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.