Four Points by Sheraton Surabaya, Pakuwon Indah
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Wiyung

Four Points by Sheraton Surabaya, Pakuwon Indah

No.1 of 4-star Select Hotels in Surabaya
Babatan, Wiyung, Surabaya, East Java, 60216, Indonesia
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hotel overview picture
Last booked 1 hr ago
Highlights
Ideal location
Free parking
Varied breakfast
Cozy rooms
Airport pick-up available
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Amenities
Golf course
Café
Fitness room
Children's pool
ParkingFree
Business center
Outdoor swimming pool
Wi-Fi in public areasFree
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Property Description
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.
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9.6/10
Amazing
food hotel nice
All 210 Reviews
Surroundings
Airport: Juanda International Airport
(23.0 km)
Train: Surabaya Gubeng Train Station
(11.9 km)
Train: Surabaya Pasar Turi Train Station
(15.1 km)
Landmarks: St. John Paul II Chapel
(<100m)
Landmarks: PTC XXI
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family King Room
10

Family King Room

1 King bed
50m² | Floor: 10-12,15-17
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premium Deluxe 2 Twin/Single Beds Room
6

Premium Deluxe 2 Twin/Single Beds Room

2 Single bed
30m² | Floor: 1-17
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premium Deluxe King Room
8

Premium Deluxe King Room

1 King bed
30m² | Floor: 1-17
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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One Bedroom Premium Suite
7

One Bedroom Premium Suite

1 King bed
64m² | Floor: 15-17
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Junior Suite
15

Junior Suite

1 King bed
38m² | Floor: 1-17
Has window
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Two Double Room
7

Deluxe Two Double Room

2 Single bed
24m² | Floor: 1-17
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe King Room
7

Deluxe King Room

1 King bed
24m² | Floor: 1-17
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

9.6/10
Amazing
210 reviews
Verified Reviews
  • Cleanliness9.5
  • Amenities9.5
  • Location9.6
  • Service9.7
Average for similar properties in Wiyung
Most Mentioned
AI Summary
Conveniently located near Pakuwon Shopping Mall, the accommodation provides comfortable, modern rooms with friendly, helpful staff. Guests appreciate the clean, well-maintained facilities and diverse, delicious breakfast options.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2025
Very good. Good location. Good service attitude and efficiency. Very rich breakfast with local Indonesian characteristics. Recommend this store. It is very good to book on Ctrip. No tipping is accepted.
Original TextTranslation provided by Google
G‍i‍n‍ ‍G‍i‍n‍ ‍G‍i‍n‍a‍w‍a‍n
April 24, 2025
- hotel in the center of south Surabaya city close to the mall - nice view at night and morning - distinctive fragrance - complete facilities - price is more expensive than other 4 star hotels - there are people who put used food containers in the hallway and the hotel staff doesn't pick them up
Original TextTranslation provided by Google
w‍i‍s‍d‍o‍m‍w‍a‍n‍g‍7‍7‍7
April 17, 2025
The location is excellent, right in a large shopping mall. It is very convenient for travel and shopping. The breakfast is rich, and there are also ethnic snacks and performances.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 15, 2025
food hotel nice
H‍o‍n‍g‍ ‍C‍h‍o‍n‍g
April 8, 2025
Convenient location
J‍e‍r‍e‍m‍i‍a
April 6, 2025
Good location, very friendly staff, delicious breakfast and comfortable room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 23, 2025
服務非常不錯! 乾淨方便!
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P‍h‍i‍l‍i‍p‍s‍ ‍K‍o‍k‍o‍h‍ ‍P‍r‍a‍s‍e‍t‍y‍o
March 21, 2025
Main thing we love about this hotel is the breakfast. It's so extensive and filling. The room is quite large, but could be cleaner. It seems that aside from the bed, the remaining area is not cleaned thoroughly, for example the side desk, the corner of table etc.

Services & Amenities

Fitness room
Outdoor swimming pool
Bar
Multi-function room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Asian
StyleBuffet
AgeFee
Children 6 years old and under
Free
Children 7–12 years old
Rp 144,000 (approx. CAD 11.95) per person
Adult
Buffet:Rp 288,000 (approx. CAD 23.89) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of Rp 500,000 (approx. CAD 41.47) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit Refundwithin 14 days after check-out, deposits can be returned to the original account of payment or not to the original account of payment.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2019
  • Number of Rooms: 276
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Pakuwon Indah?

The check-in time at Four Points by Sheraton Surabaya, Pakuwon Indah is 15:00 and the check-out time is 12:00.

Does Four Points by Sheraton Surabaya, Pakuwon Indah have a swimming pool?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah has a pool.

Are pets allowed at Four Points by Sheraton Surabaya, Pakuwon Indah?

No, pets are not allowed at Four Points by Sheraton Surabaya, Pakuwon Indah.

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide breakfast?

Yes, Guests staying at Four Points by Sheraton Surabaya, Pakuwon Indah can enjoy breakfast during their stay. Breakfast option(s): Western, Asian.

How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah?

Prices at Four Points by Sheraton Surabaya, Pakuwon Indah are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Four Points by Sheraton Surabaya, Pakuwon Indah?

The closest airport is Juanda International Airport, and it is about 42 mins from hotel by car (23.0 km).

What is the cancellation policy for Four Points by Sheraton Surabaya, Pakuwon Indah?

The cancellation policy for Four Points by Sheraton Surabaya, Pakuwon Indah varies depending on the type of room and booking conditions.

Does Four Points by Sheraton Surabaya, Pakuwon Indah offer airport transfer services?

Yes, Four Points by Sheraton Surabaya, Pakuwon Indah offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport28.52KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station11.86KM
Average Price FromCAD167
Hotel Star Rating4