Neptune

Il soggiorno all'hotel Neptune ha interamente soddisfatto le nostre aspettative. Silenzioso, accogliente e con clima famigliare.

We are a ‘young’couple in our early 60’s and we booked our stay via RCI. We were allowed to check in a bit earlier however our apartment wasn’t ready. We had to ask for the kitchen door to be unlocked but when it was, there was no equipment in it! Even when it was finally stocked up there was No Kettle,no Washing up liquid,no dish cloth to wipe the surfaces. We had to ask for a bin liner on our first day and then when the bin was emptied it was never replaced. We also had to ask for a scouring pad, Ice tray and oven gloves (but they were useless) There was No Sharp knife! We had to prepare our meals using a bread knife! Have you ever tried to peel a kiwi with a bread knife? There was also No Grater, No Garlic press, No Wine glasses (only 4 small tumblers) , No wooden spoon. We had to ask 4 times for someone to fix the oven. The unit definitely wasn’t set up for self catering. The unit was very shabby, and not well maintained and was definitely not up to the standard that we expect from RCI. The kitchen badly needs refurbishing. There was no carbon monoxide monitor and yet we were cooking on gas. No smoke alarm and the fire extinguisher was outside! We were unlucky with our unit (no 1) as it was right by the reception and had people constantly walking by. The outside space wasn’t at all private. We could constantly hear the staff in reception shouting at each other all day long. There were also no mosquito nets. The biggest problem though was that Neptune is not on the beach! The RCI information states that the beach is on site which is very misleading and should be removed. You actually have to walk through a car park and a taxi rank then 100m down a path! The Gardens were beautiful and well maintained.

This really is a lovely hotel most efficiently run by the Directrice - Stephanie - the gardens & pathways are between the buildings are immaculate & beautiful, the pool is superb & continuously skimmmed of leaves & insects. I had a suite on the top of a two storey building. White walls dark wood furniture, bedroom, bath room & sitting room - very spacious. Two televisions efficient air con & good shower. secure wall safe+excellent wifi. Breakfast is first class with omelettes made to order. Dinner was quite varied & sometimes the dishes were a little ambitious but always well presented & timely. Dinner was served at 8-00pm - not before - with an excellent cocktail bar that really served some very tasty fruity cocktails often prepared by the charming Abi. Every night there was entertainment -band , singer, local dancing & a mannequin parade showing off the outfits put together by the tailor in Neptune boutique. Every day various activities in the pool or ping pong etc. Most of the staff only speak french & almost all the guests were french. I loved my stay & am more than likely to return if in good physical shape.