Ibersol Spa Aqquaria Suites

Stayed here in July as a family of 5 at first I thought wow but looking around and seeing all the water damage on the door frames it was awful. The smell from the two bathrooms was awful there was hair everywhere in both bathrooms when we arrived . The air con turns off it’s self for some strange reason it’s was very annoying house keeping never even came to us my husband had to ask for fresh towels at the desk and he was given a dish cloth we also had to buy our own toilet paper because we could not see any house keepers to ask for some. Our apartment was big enough for the 5 of us and we had a lovely patio the was the best part of it for me the location was good it was walking distance to the main strip and beach . We had to pay €150 as a deposit and at the day of check out I was told I will receive it in a couple of hours or by the next working day how ever I’m still waiting and I emailed them on a few occasions but haven’t heard anything back from them . I even got my travel agent to try chase it up for me and she hasn’t heard anything back either personally I would avoid this place it’s cheap for a reason. It was a big complex but extremely quiet I’m just very annoyed about not getting my deposit back I never normally leave a review but I feel people need to know what to expect with the place go spend your hard earned money somewhere else , we had a washing machine in the apartment so we had to wash the towels one evening to have them clean and dry for the next day. The showers were a disaster in both bathrooms very small trickle of water came from them and the water was alway cold.

Mixed Experience – Great Location, But Needs Improvement We stayed at the Ibersol Aquarius Spa in Salou (20-27th June 2025) and found it to be a mix of positives and negatives. The positives: The location is excellent — close to everything and ideal for exploring the area - 10 minute walk to beach, PortAventura and Train Station. The apartment was spacious, the bed was comfortable, and we really appreciated having a washing machine. The air conditioning and hot water worked well, and our room had a lovely view of the pool. Reception staff were friendly and helpful. The negatives: Several things let the experience down. The gym and indoor pool were underwhelming, and their opening hours (11am for pool and 2pm for gym) and rules (swim caps in pool, trainers in gym) were a bit restrictive. Check-in time was late (5pm), which was frustrating when we arrived on an early (9am) flight from the UK. There were no oven trays in the kitchen, not enough coat hangers, and no chairs provided around the pool area. The safety deposit box had a charge of 4Eur per day which seemed high. Cleanliness needs improvement — the blankets were dirty, under the bed hadn’t been cleaned in some time, and all the door frames had water damage, which gave a grubby feeling. Overall: This place has potential thanks to its location and room size, but it needs better maintenance, cleaner rooms, and improved facilities to be worth a higher rating.

We stayed in a 3 bedroom, 2 bathroom apartment as a family of 5 from the end of December 24 to beginning of January 25. The apartment itself was spacious and tidy if not a bit dated and in need of some repairs, but fit our needs as we were only going to use it as a base for our stay. The heating in the apartment was not the best as some of the vents (including 2 of the bedrooms and 1 of the bathrooms) blew cold air constantly while the vent in the living/dinning room blew warm air and made this room comfortable. It was reasonably clean and tidy but we did find someone else's hair on the floor in one of the bathrooms. The beds did come with bedding and blankets but a quilt/duvet would have made our stay more comfortable especially in the rooms where the vents blew cold air. The kitchen came equipt with most of the appliances you would need, but did not come with a kettle. A plastic spatula would also have been handy as the non-stick pans in the kitchen looked new and we did not want o damage them. It was approx. a 20-30 mins walk from the Port Aventura theme park which was the reason for our visit to Salou. The location of the apartment was very good as there where lots of local supermarkets and shops and the beach was about a 15 min walk. If you are looking for a resort with restaurants, bars etc on site this is not the place for you, if you are looking for a reasonably priced self catering apartment you can't go wrong. The staff where friendly and always said "Hello" when they saw us. The only real complaint I have is that I still have not received my damage deposit back and it has been over a week since I returned home, I have also not been able to get in contact with anyone to find out why and have tried both emailing and ringing.

VERY NICE Our unit was excellent!

Hôtel dégueulasse du sol au plafond. Accueil froid et agressif. Chambre sale, draps douteux, odeur horrible. Salle de bain immonde, plein de crasse partout. Et le pire ? Y avait littéralement du caca humain dans la piscine. Franchement, j’ai jamais vu un endroit aussi crade. Fuyez cet endroit, c’est une perte d’argent et un risque pour votre santé.

Une honte, Déjà la personne qui bosse la bas le vendredi 15 novembre tu devrais changer de boulot, tu es autant aimable qu’une porte de prison!!! « En Espagne on parle espagnol » mais tu te prends pour qui? On t’a pas appris à accueillir les clients comme il faut ? Un peu de bienveillance non c’est trop dur ? En suite la chambre dégueulasse des poils et cheveux partout ça va ? Ok un oubli mais j’attend toujours le remboursement ! Heureusement que la personne samedi 16 novembre le matin était adorable et compréhensible. Un grand merci Bref à fuir car isolation pourrie, chambre jamais nickel