Salisbury North Bishopdown

Very convenient location but the restaurant next to the hotel is certainly not up to the standard expected. Fortunately the hotel is near to the Centre of Salisbury and you can easily find a good restaurant for dinner there

Facilities were great, breakfast excellent, welcome rather cold

Lovely staff, extremely accommodating especially Kerry and Louis on reception, clean rooms and amazing breakfasts Thank you

This is the first time we have visited this Premier Inn, we knew that it was under going renovation prior to arriving. I can say that our room, which was located in the Annex number 217 was spotlessly clean, freshly decorated and I have no negative comments. We only stayed for one night but did have breakfast, the usual restaurant was closed because of the renovation work, however, the area allocated within the main hotel for the restaurant was absolutely fine and again we have no complaints. All the staff we came across were extremely hospitable, friendly and helpful. I would definitely stay at this Premier again, even with the renovation works currently ongoing.

We stay in a lot of Premier Inns when in the UK and this is probably one of the best. It is comfortable and the staff are welcoming and helpful. They have changed the format to 'The Social' and the evening menu is not as good as previously. Also, this property would really benefit from a lift although they do make it clear that there isn't one. Will be staying here on our next visit to Salisbury.

We had to stay in the Salisbury area for a total of 8 nights. There were a few issues but a member of staff called Vicky was incredible at going above and beyond to make us comfortable enough and put things right so that we continued to stay after the first night. If every hotel had a Vicky they’d all have 5 star reviews. She should be recognised for her empathy, good judgment and actioning what she said she would. I would note that there are some renovations happening when we stayed at very hot periods however we are provided with two fans. When a particular party staying caused disruption so we couldn’t sleep, Vicky tried to address it personally and assured us they wouldn’t stay again. Thank you Vicky, we’d stay again! It’s so rare I’d give 4 stars given the number of issues we faced however the ownership and direct action to resolve meant we left happy!