Quality Inn & Suites Salem Near I-57

Bed bugs in the beds unsafe shower area A law sued waiting to happen high fall risk waiting to happen in the shower. Manager will not fix problem in showers staff member said.

It’s good just outdated and hot through out the hotel and it needs more lighting

I liked the location to my travel but hotel has aged and needed a good cleaning. Robin gave us a warm welcome.

Never again This hotel was very disappointing. The halls, stairs and elevator carpets needed vacuuming and cleaning. It’s gross to say, but we found a pillowcase in our bed when we pulled back the covers. The breakfast was minimal, basically a few apples, cold cereal, bread, and a little coffee. Nothing was refilled. I will say the bathroom was clean , although the faucet was broken.

I'll stay somewhere else next I'm in Salem For $75 a night I already knew I wasn't staying in luxury. Plus the nightly government rate is $110 in Southern Illinois. When I got into the room it was cold as the heater had not been on prior to my arrival. They're also still using the older heaters that aren't thermostat controlled.This was during the snow storm of Jan. '25. Also had to roll my suitcase through the snowy parking lot. The desk in the room was about to fall apart and wasn't going to be very useful for doing work on. However, I fixed the desk or I finished putting it together. Not sure which but I can certainly say I left it better than I found it. My first night there I was starled awake by the sound of some sort of electronic beeping that sounded like it was in my room but I was unfamiliar with the sound. As I got closer to finding the source, the beeping stopped. I forgot my key as I was leaving the room the next morning. When I returned in the evening I explained that I forgot the key to my room, in my room. I was given a new key to use. I tried using the key and it would not unlock my door. However, every time I tried to use that key and it's not working, it's now making the same electronic beeping I heard at the 0400 hour that woke me up. I do not know for certain that someone may have attempted to enter my room. The door(s) at the rear of the building are not secured. You didn't need a room card to enter the building as one was not secured and the other with a sign 'use other door'.

Lighting over mirror/sink dressing area was too dark to see well. There was no running hot water at sink and cold trickled out PARKING LOT WAS HAZARDOUS....there was ice and snow from days prior that was not removed; every parking pace had snow and ice and the lot was not cleared.