Hotel the Classic Verna

We are unable to stay at this hotel. The worker says to come and pick up the meal order because the phone line is down. The left is operating quite slowly. Are there mosquitoes at the hotel?

The location of the hotel is near verana industrial area and is convinient. The room size was big. Food was also ok.

The room is spacious. The bed is hard and pillows are too soft. Breakfast menu to be improved, hardly any choice for breakfast

Good service. Nice and clean accomodations. Highly recommendable hotel. Very helpful l and kind staff.

Good experience, hospitality is good. But breakfast variety is limited. Food quality is good, good cleanliness.

Hotel staff is treating customers like they don't have to listen to their instructions. My toilet window was broken, and they said, "ye to aisa hi hot a hai, sabko pata hai" (this always happens, everyone knows. After calling makemytrip, they changed my room, and i am thankful for that. After a few hours, they called and told me to cancel the booking. When i refused, the next morning they told me i had to pay the hotel charges here. Again, i denied it. While i was waiting for the bill, the hotel housekeeping staff was not taking care; he was cleaning the wall, and all the dust came on me. I scolded them, but he continued cleaning, and all the dust came on me and my bags. Now, you decide if you want to go to such a hotel, where the staff is not taking care.