Crowne Plaza Resort Salalah

Salalah hardly has new resorts, so it was difficult to choose. Guests are mostly 55+ from German, Polish and Czech nationality. Best pick is probably the neighbouring Anantara Al Baleed, but price is double. Although when you pay € 222 per night for a simple very dated old room including breakfast it should be compensated with excellent and personal service. Compared to what you get for this in Abu Dhabi it is a pity. They claim to be a 5 star property, but this is the worst 5* hotel we ever stayed in. Pros + Complimentary airport Shuttle with friendly driver. + Early arrival but room was ready in half an hour without any charge. + Beachfront Location. + Ocean Beach House with restaurants and a roof terrace with amazing sun set view; this is probably their best asset. Cons - Old building, lobby, furniture, rooms, beds & mattresses, dated bathrooms with lots of wear and tear (showering in a bath with shower curtain is not from this century) and ugliest ‘pool deck’ ever. - We were supposed to be informed when the room was ready, but the front desk forgot us. - No assistance with bringing suitcases to the room. - Staff in general (except serving staff in OBH) is not very friendly, welcoming and trained. There is lack of management; the GM was never on the floor to see what’s going on. Even the FO manager looks like he doesn’t like his job and the property. - Bathroom light was out of order (all 3!) and when we ask to repair this, again someone looked very agitated we even asked. - [ ] Understaffed; Long cues in front of the beach bar as there was only 1 bar tender. - [ ] Beach towels very difficult to find. I had to ask to 3 different staff members and they only pointed me into the direction pfff. - [ ] No staff and service at the beach. - [ ] Dust in rooms, bathroom bin not emptied. - [ ] Choice for breakfast is very limited, no fresh juices, lots of things on the buffet are not being refilled after 09.45. Breakfast ends at 10.30. - [ ] The beach and ocean itself is nice, but there should be daily cleaning from the cigarette butts, plastic lids and tiny branches. - [ ] Most beach guests claim 2 sun loungers per person. - [ ] F&B is very very expensive.

if you want a beach resort its a good choice in Salalah

Excellent service received by hotel staff. Breakfast on the beach terrace was really good.

Very nice people and good experience

We really enjoyed our stay in Your hotel. All the stuff were great! At the reception desk, cleaning and most of all in the Ocean Blue Restaurant. We Felt like every single one member of a hotel stuff was there just to take care for our comfort. Lady at the reception desk was helpful and nice. We like the Antipodes cosmetic in the bathroom. Also the room was large, comfortable and clean with the kingsize bed, we really appreciate it. We were there during Ramadan month and we wanted to order Rosé wine from a In room dining menu, but only white was available. We used the Fitness for few times and it is very well equipped. Ocean Blue Restaurant. Excelent fresh food and servis. And the restaurant manager Dexter is our number one restaurant employee. Pool area. Always enough sunbeds, pools warm and clean. Thank You. We were in the Crown Plaza Hotel for the third time and we're planning to come next March again.

Really beautiful place for vacation and business stay. Long, sandy beach facing magnificent Indian ocean. Food, especially local fruits are delicious and fresh. Service is kind and swift. Would certainly recommend this hotel! Special thanks to Shasin from Ocean Blue restaurant.