Ulasan Grandvrio Resort Saipan

수영장 OUT시간 17:00 아쉽다. 호텔 만족. T겔러리 및 가라판 위치 좋아요. 주차 넓고 좋아요. 조텐 이동 쉽다.

위치 너무 좋고 에어컨 빵빵 다시가도 여기 묵을듯

BIG SCAM AND FALSE ADVERTISING ON WEBSITE! Don’t stay here. I’d give less than 1 star if it was allowable! April 7th we used Agoda to book an 11 night stay at the GrandVrio Resort Saipan. Before booking we looked at the accommodations on Agoda AND on the company’s website. What a scam! There are 4 languages and each translation shows different information. It also shows different times of operation for it amenities. However none is consistent and none of it is truly accurate. -No BBQ on the terrace with Polynesian dancers for $48.00 according to the website. -No pool bar -Deep pool was closed our entire visit -Kids pool is NOT covered -Umbrellas were only on the deep pool that was closed, none by the open pools -Kids pool mushroom fountain, water bucket, and water squirters are non functional -Big main pool fountain does not work -Lifeguard is NOT an active lifeguard. Sat under the porch of the chapel on his phone the entire time -Beach tape on the sand said the beach was closed and in the red zone yet the beach really wasn’t as we went over to the next hotel and they shared it was not closed. We addressed all of this with the hotel. They said it’s amenities haven’t been available since Covid. They mentioned we should go to the Crown Plaza for dinner and a BBQ with dances which was over $20 per person more. We asked about the pool hours. They said it was 10-5 which didn’t match any of the hours online. We shared that without coverings and umbrellas it’s scorching hot in the middle of the day, we requested to be able to swim at evening or night and it wasn’t allowed. We asked about the pool bar and was told it hasn’t been operational since Covid. Convenience store is open 8-1. Again not like the website. Who needs a store at 8am on vacation? When it was needed it was not open. Excuses the whole time. This place is an epic scam. It’s outdated and a waste of our money. With booking in advance we could have stayed somewhere that actually has all the amenities mentioned for the same price like the Crown Plaza. It’s a shame we didn’t. We asked Agoda and requested to end our stay after 5 days of this. Agoda said “We acknowledge your frustration and appreciate your patience. We understand that this service experience did not meet your expectations, and for that, please accept our sincerest apologies. As a gesture of goodwill, we are offering you a compensation of USD 238.39, credited to your account as AgodaCash. Please note, this is the maximum amount we are capable of offering.” They said they could not help us leave the Grandvrio and we would have to stay or pay out of pocket to go somewhere else. On day 7 we had enough. We spent so much money leaving what was supposed to be a resort, to do the things we came to do. Things we couldn’t use the Agoda cash for. Enough was enough. We again contacted Agoda and the hotel manager and asked for them to end our stay, refund the remaining amount, and find a hotel that had the ameniti

I came to Saipan with my family for the first time, and the kids really like it, and there are a lot of kids programs and things to enjoy, so let's make good memories. I think it would be great to bring my parents next time. I will also have a good time with you

The location was good and the hotel facilities were excellent. I had a relaxing time in Saipan.

I didnt get helped and lost alot of money. The reservation didnt want me to move my dates and said its non refundable you have to come that date. I asked to pay the difference if i move the date to next month but still not helping so i lost money for nothing

Staffs are very friendly. Hptel's atmosphere is great. However it was very unfortunate that I had to take a shower with water in the morning and night. There is hot water only during day tiem.

아이들과 재미있게 지냈고 코코몽 방은 정말 좋았고, 직원들 모두 친절해서 좋았고, 오션그릴은 진짜 진짜 최고였어요!!

Taga타워에 머물렀는데 나쁘지는 않았어요~ 오션뷰에다가 방도 크고 욕실 화장실 분리된거 좋아요~ 위치도 '번화가'에 있고 옆에 큰 마트 있고 맞은편 편세점과 기념품 샵들 많고 카페나 식당들 다 5분거리 내에 있었습니다. 다만 사이판 전체 시설이 좀 오래된 느낌이 있어서 최신 시설을 기대하기가 힘들거에요~ 호텔내 수영시설을 이용하는 사람은 거의 없는 것 같고 다들 나가서 노니까.. 호텔앞 바닷가에 저녁 서양보는 것은 정말로 아름다웠습니다.

スタッフの対応が素晴らしい。 トイレ、お風呂が別々で、ウォシュレットなのが嬉しい。

日本人スタッフの方が、コロナ後の近況等親切に教えてくれるので、とても助かる。 現地のスタッフの方も親切。

立地が良く、食事や砂浜へのロケーションほか飲み物や日用品の買い物、ショッピングにも便利でした。また、ホテル内のレストランも地元の方も利用しているようで週末なのか活気がありました。メニュー含めて食事も日本人向けなものも多くあり安心でした。

ホテルからは絶景のオーシャンビューを眺めることができ 海も敷地から0秒で行ける素敵な立地でした。 マニャガハ島にもホテルの目の前からスピードボートで 行くことができ、素敵な思い出ばかりです！ ホテル内のプールにはバスケットゴールも付いていて 最高のホテル生活を過ごせました！ また、久しぶりの海外でしたがホテルのフロントや レストランには日本人スタッフの方もいらっしゃり 数日間もとても安心して過ごさせて頂きました。 海外にいながらも日本での丁寧なおもてなしを感じることができました。 ホテル内の売店でも割安で購入できるお土産が多く品揃えも豊富で満足です。 また次回、サイパンに行く際にはお世話になりたいと思います！

ホテルスタッフがとても手厚く陽気な方々ばかりで、大変丁寧な対応をいただきました。周辺のお店は休業しているところも多くどこに行くか迷っていたところ、ホテル周辺のおすすめのカフェやお土産屋さんを紹介してくださいました。 また、夕焼けのベストな時間も教えてくださり、日本とは違った素敵な海を見ることができました。 ランドリーの使い方が分からずフロントスタッフに伺ったところ、私が英語が分からないと分かるとジェスチャーで一生懸命に教えてくれました。おかげさまで無事に洗濯もできました。ありがとうございました！ 館内も敷地内も清潔感があり、客室もかなり広いです。 日本人のスタッフの方も数名いらっしゃるので、英語が全く話せなくても安心でした。 朝食のメニューに海外らしいもの、サイパンらしいものが増えたらいいなと思い、今回は★4にしました。 ぜひまた泊まりたいです。