I had an extremely unpleasant experience at this hotel. Despite paying a rate that is comparable to a 5-star hotel, I was given what felt like the worst room in the entire property. The room was shockingly small and completely uncomfortable. Even worse, it was infested with insects — not just flies, but strange bugs that I could hear crawling around at night. Trying to sleep with that noise was impossible. I even woke up with bite marks all over my body, clearly from these insects. This kind of experience is unacceptable at any level, let alone for what I paid. It was neither clean, comfortable, nor worth even a fraction of the price. I expected much more and would strongly not recommend staying here until serious improvements are made.
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