Airelles Château de la Messardière

The service by the hotel was really good. We enjoyed both our complimentary breakfast and lunch buffet. The hotel provide free shuttle rides to the town and private beach clubs as well. The gardens are beautiful The sauna and steam room was very hot, way above the normal spa in other hotels which are slightly strange. The pools are okay not particularly special. Dinner at the Italian restaurant in the hotel is very overpriced and food is mediocre. We had to send the carbonara back because it was inedible with the amount of salt in it. The most puzzling issue we had was actually our room is fully lighted in white light, which is not common in a 5 star luxury hotel. There was no ambient light. The bathroom looks like a hospital toilet, and the decor looks outdated. We requested to change to other rooms but the hotel said they are full. It was then we found out that some rooms have already been refurbished with better lightings, and some are still dated. It made us wonder whether they gave us an outdated room because we booked via a third party website and not direct. We had high expectations because this is a 1500 dollars stay, and we expected way more for the room. Despite liking the service, we have to say it is not value for money, and the hotel can do way better in terms of their room and restaurant.

入住體驗和住房服務都是極致。但是check out那天我們把背包遺漏在了酒店衣帽間，發現事情之後我們也及時聯繫了客服，但是遲遲未收到答覆。這麼大一個包room service竟然找不到，也證明了他們房間打掃的不精細（最糟糕的情況就是看到了説沒有）法國人的辦事效率低也充分得到了證實

This is the second Airelles we've stayed at. The first one was La Bastide de Gordes. This experience was quite different, but just as exquisite. As you make your grand entrance through the front gate, you quickly understand that you're in for an experience of a lifetime. ROOM. Please see for yourself. I've attached a few photos. Not only was the room fantastic, the view from the room and the terrace was even better. One of my favorite Airelles perks is the $500 Dyson hair dryer in the bathroom. After you've tried it once, you question how you could have used anything else on your hair. FOOD. For brunch each day, we did the buffet with at least 100 food items. What's not to love. The dining area was not only beautiful, but serene. As for dinner, all our reservations were made by the concierge before we arrived. We had one hiccup on the first night, though. When we got into the hotel's shuttle to go to dinner, our driver informed us that the restaurant was closed. We went inside to have the concierge confirm, and indeed, it was closed. The concierge quickly pivoted and got us immediate seating at the fully booked sushi restaurant onsite. It was a very lovely meal. GROUNDS. One of the big differences between the St. Tropez and Gordes hotels is the amount of property they sit on. Whereby the Gordes hotel is a palace built into the side of a mountain in the middle of town, the St. Tropez property is expansive with lots of places to explore - including the outdoor fitness center, the Padel court, the kids camp area (with a huge treehouse), the animal farm, and all the gardens. It's like a high-end adult playground. SERVICE. Exceptional throughout our visit. As expected. The two callouts are the maid service and shuttle service. Our room was always cleaned up/turned down - yet we never saw a maid or their gear in the hallways. It was like magic. And then the drivers who shuttled us to/from town in a Rolls Royce every day were friendly and informative. They wanted to make sure we made the most of our visit. Airelles truly knows how to make you feel like a queen (and king) and make the most of your vacation time. The experience is worth every penny.