What a terrible hotel! The staff were rude and could not care less about our concerns. The rooms were outdated, dark and creepy. The cleanliness was awful with hair in the bath and on the floor. The shower was actually a bath with a shower head. The room key kept failing. The pool was tiny, gated in and had floor tiles missing. The garden area had rusty chairs and broken flooring that several children fell over onto! The breakfast was a joke, the coffee machines kept breaking, there were no plates, the toaster didn’t work, the food and drinks ran out, the tables were dirty and the selection was poor. The surrounding area looked like a building site and the staff just shrugged when they were told about any of the above failings.
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