HSM Club Torre Blanca

Very nice hotel. Staff friendly and helpful. In a lovely area in sa coma which is very family friendly. JJs bar and restaurant down the road is very nice for food or drinks. Food at hotel ok, served a bit too much fish in my opinion and my two girls did struggle at times but overall was ok. Room was basic but everything we needed. My only complaint would be the cleaning as our cleaner didn't clean the balcony once in the week we were there and everytime the kids went out there they would bring bits back in on there feet from the balcony not being cleaned. Overall a good stay though for the price we paid

I stayed with my children aged 11&8. It was their first holiday abroad and I am so pleased we picked this resort. It was small enough that I could allow my children some freedom. The staff were fantastic and had so much going on for the kids if they wanted to join in. There was a kids disco each evening followed by a family show and we watched every night. There is a shuttle bus to the beach which was great and the beach was beautiful and not too crowded even in mid August. At the hotel there was no fighting for seats around the pool as there was space enough for everyone. The food was good and there was a theme most nights plus enough choice even for my 2 very picky kids. Our apartment was basic but perfectly adequate with a small hob and fridge with freezer section which was great for freezing bottles of water. The rooms were cleaned daily and we had a good size outdoor area. We were on the ground floor and it felt very safe. There is even a drying rack for your clothes fixed to the wall. We took some travel hangers which came in very useful as we had a lot of wet swimwear and towels. We hadn't booked any trips in advance but reception staff were very helpful booking a coach for the Cave of Hams and the dinosaur park. As we were all inclusive it was great that the kids could help themselves to cold drinks and slushies thought the day and there were hot drinks too. Although the bar was busy we did not experience any drunken behaviour in the whole 10 days we were there. The pool is separated into 2 sections and my only minor issue is that the shallow end is quite small before children are out of their depth meaning that area gets pretty busy. There is a small area in the pool for really little ones that has safety bars on which is a good idea. I would reccomend this place to families and those without kids.

I was forced to remove my remove before by the hotel and it has been the worst hotels I’ve ever stoped in because of how terrible everything was hear

This was ideal for what we wanted. It had great entertainment each night and huge compliments to the Animation Team who are excellent. The food is top class and there’s loads to choose from at each meal. We were all inclusive and it was well worth it. You would not have to leave the hotel for anything as all is provided. Rooms are spotless and well maintained by the cleaning staff.

We stayed at this hotel for a week and the service was excellent in every way: the food, the rooms, the waiters. The hotel is located about a 10-minute walk from the beach and a Carrefour store. Without a doubt, the best thing about the hotel was the entertainment team and their energy at every turn.

Most of the hotel facilities are in need of proper attention and upkeep. The staff were generally friendly, with special mention to the animation team who worked very hard and were great with guests. However, communication was a real challenge – it was surprising that very few staff members, including the manager, spoke adequate English. Our first night in the apartment was a nightmare. We found cockroaches not only outside but also inside the room, even crawling above us. When we complained, the response was that this was “natural” and caused by us leaving a door open, which was not the case and felt very dismissive. Thankfully, the following day we were moved to a much better room on the first floor, which made a big difference. On the positive side, the food was good with a nice variety, and the location was quite convenient. However, the price felt a bit salty for the level of service and standards provided. Overall, the stay had its highlights, but some of the hotel facilities and management approach need serious improvement.