THB Sa Coma Platja

一同四人定了2間房 結果！😠😠😠 第二天早上在樓下泳池游泳，大概半小時，男朋友一直在房間，他剛下來我們準備上樓又一塊上去了，只有這幾分鐘我們的房間沒人！ 上樓後發現一個老白人女在隔壁朋友房間****的剛準備出來，我們還不知所以的禮貌打了招呼。 收拾了東西就去下一站了，結果路上發現兩家包裏的現金都不再見了！一共四百多歐💶！！！明明我們下樓的時候都在！ 給酒店打電話就一頓敷衍，説他們沒辦法，説經理不在，説他們不能調監控，各種理由搪塞，我們説報警👮，他們就説那你就報吧！還把我們電話直接掛了！ 再打電話過去就是一直不接！😡😡😡 換個號碼才接了！ 很明顯就是把之前投訴的電話記住了！ 再打還是同樣的話術，就是什麼都不作為！ 很明顯前台和他們就是串通一氣！要不怎麼知道我們當天就要退房了？要不怎麼能精準把控我們出門的時間？🤬🤬🤬 他們就拿準了我們是中國人拿他們沒辦法！拿準了我們當天完要退房離開就算髮現也來不及找他們鬧了！這也太明目張膽了 平台應該嚴格審核一下這類酒店吧，專門坑人的

Had a 4 nights stay room only basis. Room on the 7th Floor near the Britannia but closed the sliding door and could hardly hear it late at night. Had emailed to ask if the room had cutlery and crockery, replied just to ask for some at reception although the lady was not very happy when we did asked for some "it's not an aparthotel". Given a waterproof wrist band to wear to access your room which is very handy. The room had a safe, small fridge, microwave, kettle, two glasses, two cups ,two each coffee and tea bags and a container of water. The suite was very generous and our view from the balcony was fabulous. The shower over bath was very powerful with shower gel and shampoo included, good hairdryer,hand towels, bath towels and two beach towels to use. Beds comfortable slept well. Room cleaned daily. Great direct access to the beach through a door at the back of pool area. I only went to the pool bar to buy drinks on the last day and was ignored by the staff. No problem I just walked away and went out of the hotel for drinks at a local cafe instead. We had a late flight so asked if we could pay to stay in the room longer but we're told no as the hotel was full so we put the luggage in a locked room. We spent the afternoon around the pool unfortunately listening to a man power wash half the pool area floor and half the sunbeds for hours not ideal but at least they do clean them! Before leaving we could use showers within the ground floor men/ ladies toilets, I was not happy that the shower door had no lock. I didn't have much of a choice but to use them but I felt uncomfortable. Overall we had a relaxing few days away and would return.

Upon a previous visit to Sa Coma, I saw this hotel and wanted to stay here so we booked it and I can honestly say I was not disappointed with it. Upon arrival we were greeted by a friendly receptionist who made check in straight forward and easy and was given our room keys. We made our way to the rooms via the lifts. These are inside but when you reach your floor the lifts are outside so you walk along to your rooms outside. Upon entering our room we were amazed at how clean and large they were. We had a separate room complete with a sofa, fridge, kettle, cups, glasses, tv and wardrobe. We then made our way to the bedroom which was spacious and also had a tv on the wall. The safe in the rooms were free, which was a bonus. opening the doors the balcony was a good size had a table and three chairs on it. The view of the beach and sea were outstanding, we also had a view of the pool area below us. Pool towels were also in the rooms for us to use if we didnt have our own. The cleaners worked above and beyond to kept the rooms spotless. Food at the hotel was outstanding, so much choice that even picky people would find something to eat. There was a showcase where you could get food cooked while watching. Each night had a themed night which we loved. We stayed half board so had breakfast and evening meal included. As we had this we had an option of eating in the Mexican restaurant one night free but was advised to book prior to visiting as it gets busy. We did this but did not really find this as good as we expected as the food was sample foods brought out and not something from a menu to choose from to eat. I would recommend this hotel to anyone as it is one of the best hotel that I have ever stayed in. You are close to the beach, shops, bars and restaurants. i loved this hotel that much that as soon as I came home I rebooked it again for another visit