Protur Sa Coma Playa Hotel & Spa

No idea what all the moaning about registering credit cards is about , I never had to and did ask in advance if this is what I had to do.hotel spotless and every member of staff pleasant and helpful.went half board and a good variety of food & drinks a reasonable price , highly recommend this hotel and Sa coma a lovely place , we leave tomorrow and we’ve had a fantastic time .

Loved this hotel with a few exceptions, the food, the pool, and the confusing what is in and what is not all inclusive set up. The general cleaniness and staff at the hotel were great, the area was full of shops and the beach was lovely. The biggest issue was the quality of the food at the buffet restaurant as it was very often overcooked, tough, tasteless and bland. The menu looked amazing with fish, lamb, pork in a variety of guises, but once cooked you needed a spare set of teeth to get through it. Even things like the bread was a tough as old boots. The other area that was disappointing was the lack of snacks and food alternatives during the day, if you want any food from the pool bar you have to pay for it which was confusing for an all inclusive hotel. Ultimately this became a bit of a running joke on the holiday and thankfully we were able to get into a couple of the themed restaurants which were very quiet, even though they were allegedly fully booked, but the food was very nice and we ate our fill. The pools are another point of contention, we had a room with a shared pool, but the pool was tiny, far too small to be shared by 10 rooms. Also the shared pool is borderline dangerous with steps that are unevenly spaced, included the final step which was at least a drop of 12 inch's. The other big problem with the pools were the chemicals used as they stained any light fabrics that came into contact with the water. All our swimwear is now ruined and will need to be thrown away, along with the cover up dresses and t-shirts we used near the pool, which is an annoying additional expense. Unfortunately the food is so bad that we would not recommend or return to this hotel unless there are massive improvements.

We have just returned from our holiday at Sa Coma Playa and had the best time! We stayed in a suite which I definitely recommend, I'm not sure what the other rooms were like but ours was large and spacious and a bathtub for the little one was a bonus. The beds and pillows were comfortable and the curtains kept out all the light. The air conditioning wasn't amazing although it did the job. Protur is a group of hotels in the area and as a result there is lots of free things to do. The Club house around the corner from the hotel and is where you book your activities. We rented bikes for €20 deposit which comes with bike seats if needed and helmets. The area around Sa Coma has bike paths around so is great way to explore the area. We also played mini golf which was great fun and also free. There are a range of free activities to do - my husband and I said that it was just like going to a Centre Parks with the range of activities available. The food at the hotel was served buffet style, delicious and always a large range of food, even for our picky daughter! All inclusive does not cover food at the Pool bar nor snacks in the afternoon - although we found this a little odd we were always so full from the main meals so didn't need snacks anyhow. There are free ice creams for the all inclusive which we only discovered in the last couple of days. There is a mini bar in the hotel and this is free if you are all inclusive. There are 3 restaurants that you can book to go to for a meal within the complex. We booked the Italian and do not recommend it. We had such high hopes for a lovely meal - we were in an out within 40 minutes as the food was thrown at us pretty much the moment we sat down - well 1 salad which we asked to have with our main anyhow. We were given 1 scruffy menu to share between 3 of us, drinks were placed on the table but none of the wine glasses were taken away and no glasses given for the bottled beer. The food was tasteless and cold and it was apparent that all the food had been prepped earlier in the day including the drizzle on the plates which made for an unappetising experience. We wished we had just attended the buffet! The pool is lovely and big and there are always lots of sunbeds available. We liked how the kids splash pool was close the the play area and the main pool. My daughter adored the mini disco and was in love with Jalal the entertainer. She will be singing the songs for weeks! The other entertainment didn't start until 9.30pm which was disappointing as we would have loved to have seen some of the acts but it was just too late. If you are after Spanish culture then Sa Coma is not for you - it is an area developed for tourists. It's not a complaint, just an observation. The town was literally develop around hotels. There are plenty of shops that you can find whatever you forgot to pack. There are a few restaurants scattered around. Sa Coma has a beautiful beach within a ten minute easy walk with shallow