Hotel dekat The O2, Greenwich

This hotel was much nicer than expected. It is easy to get to and is less than 10 minutes walk from North Grenwich underground station. The hotel staff are very welcoming. Check in was quick although at first they told me the room wasn't paid. After checking again they confirmed that it was. The hotel has a mix of bars and restaurants. I used th Market Brasserie and had the set menu for dinner which was amazing. This is also where they offer an extensive breakfast. The room was very comfortable and modern with nice lighting controls such as night lights, lamp mode etc. The room has nice a nice choice of hot drinks and bottled water. The bathroom had a shower and a bath with complimentary bath robes. The shower was amazing! The beds are comfortable although the pillows were slightly too soft for me. There is a samsung tv in the room which has some apps. You can also cast to the tv from your mobile. The room has modern and easy to use air con/heating controls. The bonus for me is that the air-conditioning actually works as we stayed in the summer. The bonus for us was that you can walk directly from the hotel to the O2 using a corridor. This was great for getting to the arena before and after a show. A must stay for anyone in the area.

Staff were really friendly and the rooms were clean enough. We stayed here due to proximity to the O2 as we had tickets to an event but I don’t think the hotel is really catered towards families. Smells of ********* and the sounds of couples “enjoying their night” filled our room in the early hours. I’m glad my son was asleep!

Room 510 stunk of cigarettes particularly the bathroom. We reported this to reception not long after check in but nothing was done about it and it was like this for the whole of our stay. Breakfast was very busy with big queues and a lot of items had run out despite there still being quite a bit of service time left. A lot of what was there you could tell was cheap ingredients which was a shame as Holiday Inn breakfasts are usually great. It was so basic we didn’t go again despite it being paid for. The fire alarm went off at 5am then stopped so we thought it was a false alarm. It then went off another twice. With a broken ankle and being on the 5th floor this was quite worrying. Upon check in I completed the box about requiring assistance in case of emergency however no one came to the room, not even a phone call. It was upon heading down stairs that another guest coming back up said it was a false alarm. When we checked out I mentioned this and was just told well it was a false alarm so that’s why no one came and it only went off once, this was false and when I challenged this she said her colleague told her it only went off once, she wasn’t working at that time. Very disappointing and quite a worrying situation to be in. Obviously glad it was a false alarm, it was set off in the kitchen, assuming when they were preparing the awful breakfast! Also the room window could open fully which for health and safety there normally should be a latch preventing this, especially on the 5th floor. This wasn’t an issue for me but better to mention these things. The good thing about this hotel is the close proximity to the o2 and public transport.

Toilet Flush is not working properly. one button is spoiled ,the other one is very hard to press. Air conditioning doesn't have cool air,so the room is quite warm. Shower screen need improvement as water keep escaping into the dry area of the bathroom when showering .

A minimalist hotel but very zen, the staff were really helpful and the room small but cosy. The design of the hotel is really nice but it’s very basic and you need to make sure you understand the concept.  There is a vending machine to purchase cutlery and other things you might need in the room, there is also a hot drinks machine, which drinks cost £3 and hot water £2. There is a Tesco and a sainsburys a few minutes walk from the hotel. 10 minutes away is the Cutty Sark a high street and Greenwich market and park. The hotel was really quiet even though it was busy.

Nice Hotel, Good location right next to Station. Decent Breakfast, Bar Area is nice albeit Expensive but this is to be expected. The breakfast in the morning is a bit chaotic they seem to run out of things quickly and not have enough staff on in my experience. Also you have to queue to be wait to be seated but not always someone there to greet you so you can be left standing there until someone comes which isn't great.

Nice and friendly staff. Have coffee machine with free capsules for guests. Room has a small open kitchen and is quiet but at a convenience location. Across the street, there are some cherry blossoms along the side street on both sides too.

A well located hotel 5 minutes from a DLR station a range of eating places locally although the hotel restaurant turned out to be a good option. helpful staff and a decent size room, but a bigger tv and a more modern shower would have added value to my 3 night stay

Nice hotel tucked away a stone's throw from Deptford Bridge DLR station. Nothing really in the area other than a Co-op shop and takeout coffee shop so you'll likely be using the DLR to go to Cutty Sark for drinks and food etc. Didn't mention I had to pay a £50 deposit for any add-ons. Still waiting for this to be returned after checkout. Friendly staff and free warm cookie on check-in. Room was decent but as a solo room rather cramped and a strange design with the bed in the middle of the room with a cupboard behind with a bathroom behind. Light switch and plugs on the side of this cupboard. Also a bit of noise from above. Very good free WiFi and nice TV in room. Tea and coffee provided on an awkward kettle tray thing you need to somehow carry from behind the bed to the desk. Safe provided also. Desk also not ideal as you can't put your feet underneath properly as there's a shelf below. Aircon/heating decent but heater causes condensation on mirrors in wall. Rooms tidied and bed made every day which is nice. Didn't try the bar as no price list in the room and looked very posh/expensive. Overall a decent stay. I think someone needs to test run a stay in the room I stayed in though (room 1) just to see how unintuitive/awkward the room is. Would maybe stay again if cheap but would look for better location next time.

For the cleaning of the room you have to notify every morning if you stay more than one day; the room is large with a view of the Thames, but the upholstery of the chair is worn and unpleasantly stained; the staff is very helpful and kind; the breakfast good and varied. At dinner the food is very good but the waiting times are very long.