Discovery Resorts - Rottnest Island

Ulasan Discovery Resorts - Rottnest Island

Discovery Resorts - Rottnest Island

Strue Rd, Rottnest Island, Western Australia, 6161, AustraliaLihat Detail Hotel
Discovery Resorts - Rottnest Island
Discovery Resorts - Rottnest IslandDiscovery Resorts - Rottnest IslandDiscovery Resorts - Rottnest Island
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1 malam

Ulasan Tamu tentang Discovery Resorts - Rottnest Island

8.6/10
Luar Biasa
44 ulasan
Ulasan terverifikasi
Lokasi9.0
Fasilitas7.8
Layanan8.5
Kebersihan8.9
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Sarapan lezat(11)
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Kamar sangat bagus(7)
Fasilitas sangat baik(6)
Pemandangan indah(5)
Buruk(3)
Ho Yin
Tenda Standard
Check-in Feb 2025
Bepergian dengan teman
3 ulasan
8.5/10
Luar Biasa
Diposting pada 4 Mar 2025
So cute in front of the door
Terjemahkan
Tanggapan dari Properti: G’day Ho Yin, thanks for staying with us at Discovery Resorts - Rottnest Island and providing your comments. We’re over the moon to read you loved your stay with us and the beautiful setting around us, especially getting up close and personal with some of the native wildlife around us. We can’t wait to welcome you back to do it all again soon! Kind Regards, the Discovery Resorts - Rottnest Island team.
Tamu
Tenda Standard
Check-in Feb 2025
Traveler solo
1 ulasan
8.0/10
Luar Biasa
Diposting pada 9 Mar 2025
The facilities were fine, the breakfast was cold on the 3 days we ate there need to turn the induction heaters up. The alfresco restaurant service was good but the food was average. The location and set out is one of the best on the island.
Terjemahkan
Tanggapan dari Properti: Hi Guest User, thanks for joining us on Discovery Resorts - Rottnest Island and taking the time to provide your review. We’re sorry to read there were some troubles with your meals. Pleas know we’ve passed your comments on to our restaurant team. We’re so happy that you enjoyed your stay with us regardless and got to explore the magic of our beautiful location. We look forward to seeing you again! Kind Regards, the Discovery Resorts - Rottnest Island team.
Kelly.S
Tenda Keluarga Superior
Check-in Des 2024
Keluarga
2 ulasan
7.5/10
Diposting pada 28 Jan 2025
We stayed there a few times already. Great location on the island. Great services provided by the staff members. Food was beautiful and not overly expensive.
Terjemahkan
Tanggapan dari Properti: G'Day Kelly, thank you for taking the time to share your feedback with us. We're so happy to hear that you enjoyed your stay in our beautiful location and enjoyed the service and our delicious food at Pinky's. We hope to welcome you back again soon! Kind regards, The Discovery Team - Rottnest Island
Tamu
Tenda Keluarga Superior
Check-in Nov 2024
Keluarga
3 ulasan
4.5/10
Diposting pada 6 Jan 2025
I had high expectations for this hotel given the price, but it turned out to be one of the worst stays I’ve ever had. The staff were unfriendly and made us feel like an inconvenience every time we asked for assistance. The restaurant service was terrible. Tables were left dirty, and I had to clean them myself multiple times just to have a place to sit. The quality of the food was awful, and there was no variety at breakfast—just the same limited, bland options every day. We ordered the tomahawk steak for dinner, and it arrived cold. When we asked for help, the staff showed no interest in resolving the issue. The room was no better. It wasn’t cleaned properly l—the floor was still covered in sand! We had to call housekeeping to come back and fix it. For $800+ per night, this level of service is unacceptable. From the unfriendly staff to the poor food quality and lack of cleanliness, the experience was deeply disappointing. I would not recommend staying here, and I certainly won’t be coming back.
Terjemahkan
Tanggapan dari Properti: G'day,Thank you for taking the time to share your experience. We are genuinely sorry to hear that your stay was disappointing and that we did not meet your expectations. We take all guest feedback seriously, and we deeply regret the issues you encountered with staff service, food quality, cleanliness, and overall experience.Please accept our sincerest apologies for the way our service made you feel and for the lack of attention to detail in both the restaurant and your room. This is certainly not the standard we aim to provide, and we are addressing your feedback with our team to ensure such issues do not happen again.The experiences you described are not acceptable, and we will investigate further to improve the level of service and guest satisfaction in all areas. We understand how frustrating this must have been, and we truly appreciate you bringing these matters to our attention.Kind regards,Discovery Resorts - Rottnest Island
VADYM
Tenda Superior
Check-in Okt 2023
Pasangan
1 ulasan
9.5/10
Menakjubkan
Diposting pada 21 Nov 2023
This is a great hotel to stay for a few days. Breakfast was amazing. Location, pool, room, everything is great. The only thing is that there are a lot of flies in this area, which sometimes got in the way.
Terjemahkan
Andrew
Tenda Standard
Check-in Apr 2024
Traveler solo
1 ulasan
10/10
Fantastis
Diposting pada 9 Jun 2024
Great clean rooms and easily accessible. Near a beach and light house for scenic walks and swims Has a pool bar and restaurant
Terjemahkan
Tanggapan dari Properti: Hi Andrew, thanks for staying with us at Discovery Rottnest Island and taking the time to leave your kind words. We’re so happy to read you enjoyed your time with us and got to soak in the magic that is Rottnest Island. We can’t wait to welcome you back! Kind Regards, the Discovery Rottnest Island team.
Pengguna Anonim
Tenda Superior
Check-in Agt 2023
Bepergian dengan teman
15 ulasan
10/10
Fantastis
Diposting pada 28 Sep 2023
Had an amazing stay at Discovery Rottnest! The room I was given is superb and has a great view of the lighthouse and the beach. I will certainly return again.
Terjemahkan
Jane Wong WK
Tenda Standard
Check-in Des 2023
Bepergian dengan teman
6 ulasan
9.5/10
Menakjubkan
Diposting pada 17 Jan 2024
This hotel is very good in terms of location and service, but the swimming pool can be improved by adding some facilities.
Terjemahkan
Tamu
Tenda Keluarga Superior
Check-in Okt 2023
Bepergian dengan teman
1 ulasan
8.0/10
Luar Biasa
Diposting pada 8 Nov 2023
Amazing location right on the beach near a lighthouse! Bed was really comfortable. Resteraunt ran out of chicken at dinner but breakfast was amazing.
Terjemahkan
Tamu
Tenda Standard
Check-in Okt 2023
Keluarga
3 ulasan
10/10
Fantastis
Diposting pada 27 Nov 2023
The breakfast is good. Very convenient because it located near the basin and pinky beach
Terjemahkan
MitchellBrad
Tenda Superior
Check-in Jul 2023
Pasangan
1 ulasan
10/10
Fantastis
Diposting pada 20 Agt 2023
Well priced, great food options in the evening and breakfast provide a large selection of yummy food. Will be going back again soon
Terjemahkan
瑪林
Tenda Keluarga Superior
Check-in Sep 2022
Bepergian dengan teman
1 ulasan
10/10
Fantastis
Diposting pada 18 Okt 2022
The place was amazing and comfortable!The room style is very modern , and the bathroom was big enough for us to use it. It was very clean, really lovely place to stay for holiday trip!!! Nice👍🏻
Terjemahkan
Pengguna Anonim
Tenda Keluarga Superior
Check-in Okt 2022
Pasangan
8 ulasan
8.0/10
Luar Biasa
Diposting pada 6 Des 2022
Great spot on the beach of Rottnest, with nice bars and restaurants
Terjemahkan
Tamu
Tenda Standard
Check-in Feb 2023
Pasangan
5 ulasan
8.5/10
Luar Biasa
Diposting pada 12 Mar 2023
Nice and clean close to the pinky beach.
Terjemahkan
Minoletti
Tenda Keluarga Superior
Check-in Jun 2023
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 23 Sep 2023
Great place to stay.
Terjemahkan