Discovery Resorts - Rottnest Island

The facilities were fine, the breakfast was cold on the 3 days we ate there need to turn the induction heaters up. The alfresco restaurant service was good but the food was average. The location and set out is one of the best on the island.

I had high expectations for this hotel given the price, but it turned out to be one of the worst stays I’ve ever had. The staff were unfriendly and made us feel like an inconvenience every time we asked for assistance. The restaurant service was terrible. Tables were left dirty, and I had to clean them myself multiple times just to have a place to sit. The quality of the food was awful, and there was no variety at breakfast—just the same limited, bland options every day. We ordered the tomahawk steak for dinner, and it arrived cold. When we asked for help, the staff showed no interest in resolving the issue. The room was no better. It wasn’t cleaned properly l—the floor was still covered in sand! We had to call housekeeping to come back and fix it. For $800+ per night, this level of service is unacceptable. From the unfriendly staff to the poor food quality and lack of cleanliness, the experience was deeply disappointing. I would not recommend staying here, and I certainly won’t be coming back.