I spent almost three weeks in Rotorua Downtown Backpakers, and I had an amazing stay ! The staff is very friendly and makes you feel comfortable, checking that everything is fine. The hostel is just next to the i centre, very well situated. Very clean rooms, they clean everyday, and comfy rooms. The kitchen is big, so you have room to cook even when there are more people. Plus, there is a nice social place just next to the kitchen, perfect to have a nice chat and meet other backpackers. I recommand !
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