Best Western Premier Hotel Royal Santina

Pengalaman menginap yang sangat memuaskan. Itu sangat dekat dengan stasiun kereta api dan sangat nyaman untuk pergi ke tempat-tempat wisata di sekitarnya. Saya menginap di kamar triple, sangat cocok untuk keluarga dengan anak-anak. Kamar ditata di lantai satu, tapi juga sangat sepi. Kekurangannya hanya di kamar hanya ada AC dingin yang sepertinya dikendalikan oleh AC sentral terpadu.

Ini pada dasarnya adalah pengalaman menginap terbaik yang kami alami dalam perjalanan ke Eropa ini, kamarnya bersih dan cerah. Tapi entah kenapa toiletnya tidak direnovasi atau apa, sangat kumuh, dan mejanya terbuat dari batu biru yang terlihat sangat tua - seperti terlihat pada gambar. Dua gelas plastik bening sekali pakai dengan kualitas terburuk juga ditempatkan sebagai gelas cuci. Sarapannya sangat kaya dan termasuk nasi goreng.

Front Desk service is sub-par and lacking in general knowledge to guests. Examples. 1. Hop On Hop Off booking from front desk Was told that pick-up and drop-off will be at Station A opposite the hotel. But end of the tour, we were dropped off at Station B and was told there's no bus going to Station A. We have to find our own way back due to unfriendly bus staff. 2. Restaurant Recommendation Was given wrong direction by FO staff and have to walk back to hotel again to reconfirm direction. 3. Airport Transfer to FCO T3 Booked 1 day in advance thru FO, but this morning when we went down to FO for check-out, there's no record ? Even though we were given a print out booking form from FO yesterday. Disappointed 1st hotel stay in ROME. However, hotel location is conveniently located near to Rome Termini.

The hotel is 2 minutes walk, very close to the main trains station Roma Termini. Surrounded by restaurants, there are also bountiful of shops and a conad supermarket in the Station Termini. Bus and metro are also super convenient, metro station just in termini, bus stops are all around. The rooms are clean and not small. The concierge has good English and nice attitude.

The best place we have ever stayed. Close to termini and easy to go everywhere on foot. Breakfast was great.

Choose this hotel at your own risk. Their app auto jumped to another date which I does t want. I don’t realise it till 3 mins later. I called them to change the date and they refuse. Do not try this hotel. I would say it’s the worst and bad attitude from staff