Hotel Raffaello, Sure Hotel Collection by Best Western

When I checked in, the old man with white hair at the reception was kind and everything was comfortable. The rooms were also clean. In the evening, I was not feeling well and I vomited and had a stomachache, so I complained about the room door not opening quickly, but the reception and staff were quick and kind. At first, the room key did not work well, so the cleaning lady told me. When I left the window open at night, a bad smell came in from the street, so I checked and the window did not close tightly. The good thing about this hotel is that all the staff are kind.

It's located about 5-10 minutes down from Termini Station, and there's a PAM Local Mart right below, which is nice. I liked the interior, and the bathroom was really clean, as if it had been remodeled. Although it's near Termini Station, it's in a bigger alley than I thought, and there are a lot of restaurants down there, so I was able to walk around a lot in the evening. Above all, the service was great. I had a few issues before arriving in Rome, but when I sent an email, they replied the same day, and the desk was open 24 hours, so I was able to check in even though I arrived in the early morning. It's a great hotel in many ways!

It's a 10-15 minute walk from Rome's Termini Station. It didn't feel far even when I was dragging my suitcase. It's a safe area. There was a supermarket next door, which was convenient, and a bar. The bar had a wide selection of wines and was a great place to eat. It seemed to be frequented by locals. The room was spacious, and the bathroom (shower room) was larger and cleaner than I expected. I didn't need to change the bath towels every day, so I didn't ask, but they took the trash away every day. There were coffee and tea facilities, and a minibar (charged), so it was comfortable. The breakfast was the best I've had during my stay in Italy. There was a wide variety of vegetables and other dishes, the croissants were delicious, and the orange juice was made from fresh oranges. In addition to the coffee they had, they made espresso and cappuccino to order. There was also free coffee and croissants at the bottom of the stairs at the reception, so I could enjoy them whenever I wanted. This is a highly recommended hotel.

A hotel I booked after returning from a trip to Rome. Above all, the location of the hotel is very satisfying in terms of accessibility. In addition, the staff at the hotel desk are very helpful and make you feel at ease. In addition, it is a hotel with great value for money that I recommend when traveling to Rome! Plus, the breakfast is hearty and satisfying, which is great~!

和三家朋友一起來到這家酒店入住，非常的愉悦，到各個景點走路都不太遠，讓我們感受了最熱情的服務。很推薦。