Hotel Caravel

No water in the room Room is small

Please read: Do not book this hotel especially if you are a girl. It doesn't look like its photos. 1. Receptionists are very unwelcome, I arrived earlier at night asked for early checkin possibilities, they told me to wait untill 8AM cuz there is no available room, I spent 4 hours on the sofa then asked them again they told me there is no free room if you want a room you need to pay 60€, if there was option to stay early checking with extra charge why I spent whole night in the sofa????? They were angry and not willing to help! 2. Location is bad, very dark outside, no humanity and only homeless people nearby. No food places nearby, far from everything especially when its traffic hour. Don't trust google maps in Italy for transportation better download moovit app 3. Breakfast is veery poor 4. AC is very poor 5. The only good thing is that room wasn't that small 6. Cleaning- so so

Nice place and big room. Direct bus to city center and really good for budget. Only issue they didn’t allow early check in. Decent breakfast.

Location is very good and price is recommended. Not good but not bad.

Cleanliness is ok !  Breakfast is poor

Honestly，my experience this hotel is a little bit lower than equivalent level hotel. The mattress in this hotel is not bad. However， unfortunately， it mattress gonna be only point I satisfy with it. The service is normal，but their equipment maintenance is concerning，there are several bulbs down in my room and the shower door in the bathroom seems hard to push. Most importantly，air conditioner in the room is not powerful enough which is a terrible infomation for tourist in this summer. The picture attached in this comment is it outside environment，it might be not clear enough， but I have to say it outside is too dark😂， but it is not a luxury hotel in city centre， therefore it is still acceptable . This hotel is generally good， but there are still large spaces that it can move forward to increase it customer satisfaction.