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Ulasan Tamu tentang Nerva Boutique Hotel
9.4/10
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77 ulasan
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Ulasan terverifikasi
Lokasi9.4
Fasilitas9.4
Layanan9.4
Kebersihan9.4
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Tamu
Kamar Single Kecil
Check-in Jun 2024
Sendiri
6 ulasan
10.0/10
Fantastis
Diposting pada 7 Jul 2024
A chic hotel in a fantastic location near the palatine hill. Service was kind and attentive and the welcome drink and evening drink were an unexpected bonus. The room and bed was very comfortable.
Terjemahkan
Pengguna Anonim
Kamar Single Kecil
Check-in Nov 2022
Sendiri
5 ulasan
10.0/10
Fantastis
Diposting pada 27 Des 2022
The hotel environment is well designed and cleaned.
Reception is nice and helpful as well as polite.
I found this hotel via a Rick Steves book & there was a promotional discount code, and they did apply the discount code. Pros: Top notch staff - professional, friendly, welcoming, & efficient Waking distance from a lot of cool sites Surrounded by restaurants and convenient stores Very clean Comfortable beds Complimentary wine tokens given for lunch & dinner Smart TV in the room so you can watch YouTube or mirror your phone to the TV during your downtime Given a daily complimentary bottle of water Complimentary robes & slippers Cons (minor, but just giving a heads up of items some readers may want to consider): The fridge is a mini bar, but there is enough space to store something small if you need to. The location looks a bit off putting bc there were sleeping bags & pillows a few steps away signaling potential homeless people sleeping there, but the hotel doesn't play about security - you have to be buzzed in. No key cards, an actual key is used to access your room & cut on the power. Room safe is traditional lock & key. Check out is pen, paper, & calculator not like current hotels with a computer based process. Not a big deal, but I felt bad when I asked for a detailed receipt and the gentleman at the desk had to create one by hand. The pancakes. Not to yuck anyone's yum, but they just weren't worth 9.50 € Overall, I'd still give a 5 bc it really was a very nice stay. If you're in a rush to a scheduled tour and maybe not yet confident in grabbing something nearby, then i do recommend eating at the hotel. That's what we did until we got more familiar with the area and the flow of the city. The staff, in particular the tall, blond lady whose name slips my mind, was so awesome! She was literally the kindest person I met in Rome. She was so kind, bubbly, helpful, welcoming... the list of positives just goes on and on. She definitely deserves a raise &/or promotion!
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for such a thoughtful and detailed review! We’re absolutely delighted to hear that you had a wonderful stay and that our staff made such impression. It’s great to know that you enjoyed our prime location, comfortable rooms, and all the little extras we offer. We’d love to welcome you back anytime for another fantastic stay. Warm regards, Antonio Cirulli
Kimberly B
Check-in Des 2024
Pasangan
10.0/10
Fantastis
Diposting pada 30 Jan 2025
Nerva is a lovely boutique hotel. They provide exceptional services. They arranged pick up from airport and transportation to the port for our cruise at the end of our stay. The entire hotel is lovely with the most friendly staff that makes you feel part of their family. They go out of their way to make sure you are taken care of. They helped us with recommendations on where to eat and sightseeing. Always asking what we needed and how our day was after returning from sightseeing. Food is excellent. Entire hotel is spotless. They provide a safe in the room. We were given a book on Rome, a tote bag and a water bottle as mementos. Can’t say enough! Highly recommend!
Terjemahkan
Tanggapan dari Properti: Dearest Kimberly, thank you so much for taking the time to share your thoughts with us. We are very grateful that you enjoyed our staff, the services and the food. We truly appreciate your feedback and the trust you’ve placed in us. We look forward to having the opportunity to welcome you back soon and make your next visit even better. Warm regards, Antonio Cirulli
53heatherb
Check-in Okt 2024
Pasangan
10.0/10
Fantastis
Diposting pada 28 Nov 2024
This little hotel really IS a hidden gem. The rooms are clean and most comfortable. The staff is uniformly delightful and will happily assist you with anything you need. The breakfasts are so good that we went every single morning, and I'd give them a SIX if I could. Plus the location is really great, too. We liked it so much that we hated to leave!
Terjemahkan
Tanggapan dari Properti: Dearest guest, Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We are very happy that you enjoyed the breakfast, our location, the friendly staff, and the comfortable rooms. Your satisfaction means a lot to us, and we hope to welcome you back soon for another great stay. Warm regards, Antonio Cirulli
Tamu
Check-in Apr 2025
Pasangan
10.0/10
Fantastis
Diposting pada 25 Mei 2025
Found this hotel from Rick Steves book. It was lovely. Great location near the colosseum but tucked away on a nice street. The staff was the best, so helpful with everything from reservations for restaurants to calling taxis and arranging airport transportation. Aurora - the restaurant was very nice- great food and drinks. Would highly recommend Nerva when in Roma!
Terjemahkan
Tamu
Check-in Apr 2025
Lainnya
10.0/10
Fantastis
Diposting pada 22 Mei 2025
The bed was very comfortable, they arranged flowers and wine for our anniversary. The staff was very pleasant, we also enjoyed the free mini bar and drink tokens upon arrival. The rooms was spacious for two people. We would definitely come back if we visit Rome again.
Terjemahkan
Tamu
Check-in Apr 2025
Lainnya
10.0/10
Fantastis
Diposting pada 19 Mei 2025
We stayed 4 nights at Hotel Nerva in Rome. Service and attention paid to the guests were 5 stars. Everyone speaks excellent English which makes communication very easy. Location is extremely good as it is close to all historic sites. We thoroughly enjoyed our stay and would return to Hotel Nerva at our next Rome visit.
Terjemahkan
Tamu
Check-in Apr 2025
Lainnya
10.0/10
Fantastis
Diposting pada 14 Mei 2025
Exceptional hospitality. Well trained staff. If you like small boutique hotel stays this is one to book. Friendly customer service, quality breakfast, close walking distance to ancient Roma exhibits. English was easily spoken with staff making our trip easier.