Good location, but we had some serious issues during our stay. Our AC was not working and we complained. They could not offer us a new room for that night so we made do with the small amount of cold air coming out of it. Then they sent a technician to our room that completely broke the AC and told the front desk he fixed it. Our room was over 30 degrees and the front desk wouldn’t give us a new room because they were “fully booked”. After overheating enough I checked ******* for a different hotel and sure enough ******* says “one room left!” for the hotel we were at. I showed the ******* listing to the front desk and he gave us a new room without apologizing or acknowledging he lied. It took me proving him wrong to be given a new room, which was literally next door to ours. We also felt we had no privacy, the cleaners came in despite our do not disturb sign and cleaned/disturbed our things and turned off our AC. It was 38 degrees and since the AC barely worked to begin with, this took away our ability to cool off in our room during the day. It is their policy to turn off AC during the day, so if you stay here I recommend hiding the remote or bringing it with you. The property could use some upgrades as well, even simply replacing the towels that are worn and no longer white. If you are low maintenance you could be fine here, but I felt that we way overpaid for what we got. There are better options!
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