Hotel Champagne Palace

Shower curtain was dirty, maid came in the afternoon when i was resting, pillows were flat.

very good and safe

Great location, friendly staff and the room had everything needed for a short stay.

it is located just few minutes walk from Termini, which is very location. You can walk to a lot of tourist attractions like Colosseum and there are a lot of restaurants and supermarket around. I would not say the service is poor as the staffs are polite, as I did not make any extra request, I cannot judge. The facilities are quite hard to comment, as I paid only around 60pounds per day, I would not anticipate any extra so I brought my own toothpaste, shampoo etc. But I definitely felt uncomfortable while there is no hot water at late night while I desperately needed to take shower. I knew little hotel wanted to cut cost so they will have limited supply of hot water, but please let the guests know in advance so that we could plan in advance. And the water inside the shower tube did not drain very well which was quite stressful. I would suggest the hotel to update their photo to give the guests a more genuine picture so they would not over expect as this hotel is definitely not a 4-stars hotel

Good location very high rate price quality, the team was thoughtful and very kind.

The hotel is good and in a great location; it's close to tourist attractions. The room is comfortable. The only issue is the bathroom, there are some scratches on the brick wall near the washing basin, and some bricks in the shower are worn out, with chips dropping off