Cesare ai Cavalieri Suites

The building is a mix of normal appartments and the hotel. Reception is at floor 2, our room was on floor 3. You receive a key that allows you to open the door to the building plus the door to your floor and then a key to your actual room. Therefore it seemed safe and nice as not everyone could enter your floor. The receptionist was super super nice, giving us recommendations for restaurants and how to travel best. The floor and room were great too and always very clean :) only downside is maybe that for the breakfast you have a fixed „menu“ and if you cannot drink coffee or chocolate milk you will have a bit of a harder time. But there’s a great alternative Café right next to the hotel at the corner!

Well where do i start. We booked a Double bedroom and was shocked to find a matress on top of sofa cushions. We complained to the female receptionist and she got very frosty, upset and blamed my wife for booking the economy room, which is  disgusting behaviour. We were not aware we had booked the economy room as it did not say on the booking description that this was an economy room, and that we dont get a proper bed. The receptionist said it was a French or Japanese bed, this was neither as it was a collection of old cushions on the floor with varying degrees of softness and comfort so it really did depend on which cushion you slept on, as to whether you woke up with a stiff back or a sore hips. The back rests off the "bed / sofa" were piled up in the window, so there was no effort to hide the fact they were using disused sofa cushions. On the plus side it was really easy to roll onto the floor as you are so close to it!! The receptionist claimed they had not had any previous complaints, about this room in the past, which is irrelevant and hard to believe. The room smelt of damp and we found black mould on the wall above shower. The toilet would only flush when it wanted to and we had to ask for toilet roll. For some reason the room cleaner stopped filling our free water up in the fridge, probably because we complained. The floor tile was loose and sticking up, the aircon leaked over our cases, I had to clean the communal kettle out as it had white scum floating around the top and the TV only had a few Italian channels to watch out of a possible 1000 - No satelite TV here and this must be because we had the economy room!!! There was a general metro/train strike while we were there and the reception staff did not inform us or at the very least leave a note on our door or in the room, and as a result we missed our train, never got to Florence and lost €100. This is a Nightmare Hotel From Hell with zero customer service. They have a lot to learn. We would never use or recommend this hotel again.

Ottima location! l'accoglienza è stata eccellente e la struttura molto pulita. Ottima anche la posizione. I due fratelli sono stati sin dal principio cordiali ed hanno fornito ogni tipo di informazione necessaria! Dovendo ritornare a Roma per lavoro e considerato il punto ritornerò nuovamente !

Ottima posizione e buon rapporto qualità-prezzo, ma non abbiamo trovato niente di favoloso (punteggio dell’hotel su booking): stanza piccola per tre persone, assenza della luce sullo specchio in bagno, box doccia da aggiustare e soprattutto non ottimale la colazione in un bar storico vicino all’hotel, molto affollato, per cui colazione sempre in piedi; la scelta è limitata, il salato e le bevande tipiche sono escluse…. Molto meglio le colazioni a buffet e interne agli hotel

Location fantastica .. personale estremamente cortese. Comodo alla metro e a due passi da San Pietro. Camere pulite e calorose Non perdo mai occasione di venire qua quando soggiorno a Roma . Lo preferisco alle camere degli hotel tradizionali

Ho scelto questa struttura su Booking perché me la segnava come trendy, centrale e la catalogava come un 4 stelle. Io ho trovato la mia esperienza vergognosa, oltre al fatto che all’entrata c’era una reception vergognosa con tazze per prendere il tè visibilmente sporche e un bollitore con l’acqua visibilmente sporca. La stanza oltre non avere riscaldamento aveva al posto di un piumone una trapuntina con 6 gradi a Roma e non c’era neanche un piumone nell’armadio. Ho provato a contattare la struttura ma nessuna risposta. C’era un condizionatore che faceva un rumore assurdo quindi non si poteva aprire, la camera era su una strada trafficata quindi tutta la notte e per non finire c’erano lavori all’appartamento a fianco. Un’esperienza da incubo.