Grand Hotel Riva

Breakfast terrible at the hotel Mostly Unfriendly staff... bedroom maid lovely! Public areas not that clean at all The most noisiest hotel ive ever stayed in!!!! Riva Del Garda is beautiful though. Stunning , really stunning place to visit

Great location with fantastic views. Staff friendly and helpful. Good selection for breakfast and large choice from menu for evening meals. Room cleaned daily, shower gel etc all provided. Roof top infinty pool great views. Air con to restaurant and rooms could do with more power. No bar at the roof top pool area. Would definitely recommend.

Well, this going to be somewhat positive and somewhat negative... But first - I have been told, that the hotel is a four star hotel. I do not know, how it has been rated four stars! At the very best it is a three star. On the positive side: The location is five star. It couldn't be better. And the view from the rooftop restaurant is breathtaking. The building itself is a nicely kept old lady. Our room was spacious, the beds were good, so were the pillows and the cleaning was exceptional. The cleaninglady was even smiling. As for the negative: One out of two elevators were out of order. Our guide told us, that is was out of order too, when he was there two weeks prior to us. There are 70 rooms, so with only one elevator, long queues were formed in front of it. The staff at the reception and in the bar and the downstairs restaurant were grumpy and unsmiling. However, I must mention, that the staff at the rooftop restaurant were nice. But worst thing was the food. First night I thought it was quite okay, but it only got worse from then. At our table a couple tried pork twice, bit never got meat, that had had enough time in the oven. They simply couldn't cut meat from the bone. The socalled gnocchi had no taste - other than flour. I do not know, why they insist on serving four courses. They could serve two, and then give those dishes time, love and good ingredients to make people happy. The breakfast was even worse. The bread is white toastbread, from a factory, presliced, or white factorymade buns. The juice has never seen an orange. Twice I had mortadella, that must have been in and out a couple of times, and now tasted the way old socks smell. The cheese on the other hand tasted of nothing. However there was a nice brie. In a country, that do know how to make good bread, that makes the best salami and other sausages and make formidable cheese, this was such a disappointment. Would I stay there again? I might. But I wouldn't dine there - or have my breakfast at the hotel.

Grand Riva has a lovely location close to the Lake and a fairly short distance to the ferry. It is quite a tired hotel. Air conditioning is good and fairly quiet. Windows have no child guards. Our room had no cupboards or drawers just hanging space with 6 hangers for 2 people. Had to leave most of our stuff in the suitcase. Most of the staff were pleasant and friendly. View from breakfast room was nice. Breakfast was a little chaotic. Small room for the food area. Very basic . Bland meat and cheeses. Fruit and pastries. Swimming pool was very small and very slippy with no hand rail. Saw someone slip badly. Very hot sun beds with no shade at all. Would return for the location if the price was right.

I’ve stayed at this hotel before, before the pandemic, for work. This time I accompanied my husband on his work trip. Our room was clean and cool, which was perfect with the high temperatures around Lago di Garda at this time! The front desk were just as helpful and friendly as I remember them! The addition of the rooftop pool was a nice surprise! It wasn’t here last time I stayed at this hotel. But the biggest change was the restaurant! The food was so much better than I remember! A nice variety of choices and very tasty! Nabil and the rest of the team in the dining room did a splendid job! Always smiling and giving the best service! Both at breakfast and dinner! I wouldn’t mind coming back again on another of my husband’s work trips! 😇

Wow what a hotel. Location is the best in the resort. Views are stunning. Rooms, Roof infinity pool are beautiful. The Hotel had recently done up the Spa room and this is another little gem, as it was a great asset to the the hotel as we had bad weather for 3 days so we used the sauna, and steam room and the relaxation was needed. Staff on the reception were really friendly and the Manager that was in the breakfast area was lovely, friendly, kind and helpful. The air con was not strong / cool enough that is the only negative. Other than that everything was perfect and you need to make people aware of the green card that is available ( free bus, discounts to certain things), we only knew about it as the women in the Info location told is about it.