Telusuri Ulasan Pelanggan untuk Hotel di Rio de Janeiro

Mercure Rio Boutique Copacabana
4.4/5132 Ulasan
Copacabana
The food was great here. Breakfast had a great spread. I particularly enjoyed the fresh juice every morning. Dinner was also good, though not too many options for a vegetarian. This seems to be more indicative of Brazilian food culture than the hotel though. Staff were amazing.
Mercure Rio de Janeiro Nova Iguacu
4.2/590 Ulasan
I found the two people who attended me at the reception very unfriendly, I asked about parking and they did not mention any cost, so I was unconcerned, at my checkout they came to charge me a daily parking fee and at checkin I asked, and they omitted any cost. The valet at my checkout did not bring the car to the hotel entrance and left it at the garage door as it was raining and I was loaded with suitcases and electronics and refused to bring the car to the hotel door, which did not happen at my check in. For the caliber of hotel that Mercure proves to be, I didn't like breakfast either, food that should have been hot was cold, replenishment took a long time. The only thing I liked was the room.
Mercure Rio de Janeiro Barra da Tijuca
4/594 Ulasan
Zona Oeste do Rio de Janeiro
The hotel is well suited, but we have had a very serious problem. In the night one guest came into our room for a check-in error. We were scared and the person too. We called at the reception to complain and the care was very bad, they called us after 20 minutes to say that it was a mistake, obviously we already knew. The hotel was very small and there was no room for kids. I would like to have had more hospitality in the service.

Pertanyaan yang Sering Diajukan

  • Bagaimana cara memesan hotel di Trip.com?

    Untuk memesan hotel di Trip.com, cukup masukkan tujuan Anda, tanggal perjalanan, dan jumlah tamu di halaman tersebut. Kemudian, telusuri hotel yang tersedia dan pilih yang ingin Anda pesan. Ikuti petunjuk untuk memasukkan informasi pembayaran Anda dan menyelesaikan pemesanan.

  • Bagaimana cara mendapatkan penawaran hotel di Trip.com?

    Ada beberapa cara untuk menemukan hotel terjangkau di Trip.com. Anda dapat mempersempit hasil pencarian Anda dengan memfilter hotel sesuai dengan kisaran harga pilihan Anda, atau Anda dapat mengurutkan hasil berdasarkan harga untuk melihat opsi yang paling murah terlebih dahulu.

  • Di mana saya dapat menemukan penawaran hotel di Trip.com?

    Trip.com menawarkan beragam pilihan penawaran dan promosi hotel yang tersedia sepanjang tahun. Anda dapat dengan mudah menemukan penawaran khusus ini di halaman promo kami. Selain itu, jika Anda adalah anggota program loyalitas kami, Anda dapat masuk ke akun Anda dan menemukan tarif diskon eksklusif di halaman daftar hotel.

  • Bagaimana cara mendapatkan harga yang lebih murah untuk hotel?

    Terkadang memesan hotel di tengah minggu lebih murah, tetapi juga tergantung musim.

  • Berapa banyak hotel yang terdaftar di Trip.com?

    Ada lebih dari 5.000.000 hotel di lebih dari 230 negara atau wilayah di Trip.com. Belum memutuskan hotel mana yang akan dipesan? Jelajahi situs kami untuk mendapatkan ide!

  • Bisakah saya membatalkan atau mengubah pemesanan hotel saya di Trip.com?

    Itu tergantung pada kebijakan hotel dan tanggal pembatalan. Silakan periksa bagian kebijakan dari halaman hotel terkait. Untuk membatalkan atau mengubah pemesanan Anda, masuk ke akun Trip.com Anda, buka "Pemesanan Saya", dan ikuti petunjuknya.

  • Bagaimana cara menghubungi layanan pelanggan Trip.com?

    Anda dapat menghubungi dukungan pelanggan Trip.com 24/7 dengan mengunjungi Pusat Bantuan di Trip.com dan mengirimkan permintaan. Anda juga dapat menghubungi melalui telepon atau obrolan layanan, bergantung pada lokasi Anda.