Rimske Terme Resort - Hotel Zdraviliški Dvor

The pools looks clean and ok if you came in the hot months. In winter the water is too cold. Our waiter did not do his job. I think he need more training how to do his job and how to speak to the customer.The table was dirty and he did not clean it. We order 0.5l beer and recive only 0.4l (beer with foam). It is better to order it in can. The food was OK but the prices are very high. If you are in dilema I recomended that you pick another spa.

It was very pleasant in the hotel (with a great view) and in the pools and around - in the July heatwave. (Except one thing which we missed: there is no cold water pool where you can swim even 10 m.) We had only minor issues: The room is OK, and thanks to the location it is not warm (the hotel was built on a hillside). However, the air con couldnt be handled: on or off, and if it is on, the temperature becomes too cold. In the room we were not satisfied with the lighting. The bulbs are weak and there is no reading lamp. There is no ventillation in the bathroom, thus everything remains wet. The hotel is not new, but they strive to keep it clean. Foods are OK in terms of quality and quantity, but for a 4* hotel more can be expected, e.g. there is not a real vegetarian option (although the salad buffet is perfect). Desserts, fruits are also great! Mineral water from the local would have been offered.

Ok, so my wife and I decided to go on a relaxing weekend getaway. We wanted to take a break from everyday stress and to enjoy some "we" time in the pools, saunas, spa. We wanted to get some couple massages and so... We chose Rimske Terme because of their reputation, and of course Instagram pics from many influencers. But at the end, it was nothing like we've imagined. Let's start from the beginning, there is no public parking space so you have to park in the hotel garage and of course you pay for it (Not cheap!), than we got a room which was ok, but not worth €250 per night (inside wall view). Then we went to the pool area, now you would expect that to be the main and the best thing this hotel has to offer but you are so wrong. Instead of smelling relaxing scents, you smell burgers and French fries and local bear, because there is a fast-food bar in the pool area, thats right, in that amazing pool area. Terrible! What was even more worse is that there was no place to lay down by the pool because it was so crowded (many are not guests but local residents). The pools were filled with children splashing and screaming, nothing like Instagram would suggest. We wanted to get some massage or couples treatments but everything was fully booked two days in advance. Luckily one girl from the ground floor managed to get us a 20-min thermal experience for us. The all other service (except for that one girl and reception) were very rude, especially one guy working afternoon on the pool bar and then in the lobby bar. To expensive for a bad manners service. He didn't know the menu. He threw the plate with food on our table and so one. The hotel buffet restaurant, terrible as well, small offer, no one came to serve us with drinks, and they did see us. All together, it was a bad experience and we will certainly not visit Rimske Terme again and we would not suggest it to anyone.