Adara Hotel Richmond

Not clean Tv didn’t work Way overpriced Never afain

酒店很棒，房間就能洗衣。停車要先預約，不然入住時候，很可能沒有停車位。停外面的停車格，很不方便。我們很開心在這酒店住了4個晚上。

服務很好住宿環境也很好，周遭有便利商店、超市很方便，搭電車只需要走路5分鐘

I was very impressed with the size of the apartment....value for money & location it was definitely a winner.

As always the Adara Richmond was welcoming and comfortable. The staff are great and the room was clean and very comfortable. A great place to stay.

Well appointed studios, clean, comfortable, convenient location to shops, cafes, supermarket and tram. Also an easy walk to tennis centre and MCG. Reception welcoming, polite and helpful. If you have a car, book a car park early to avoid the hassle of external parking.

I’ve stayed here before and love this hotel when needing to stay in richmond. It’s close to all the business with an uber, tram or walk, yet far enough away that it’s quiet down an off street. Will be requesting rooms not on the ground floor facing the street again though as there was little privacy. Other than that will be staying again for a third time in future.

Was a pleasant stay however when booking I was never told about the $100 room deposit that was required upon check in and was then left with no money I was extremely disappointed

Positive check-in experience however I was charged twice for my stay without being consulted first. When I checked in I paid for my stay upon arrival. 3 2 nights later I was charged again and only knew when my netbanking notified me. When I spoke to the front desk they told me I 'hadn't paid yet'. I showed them the paymwnt receipt as well as the transaction on my netbank app and they weren't convinced they should refund me and had to 'speak to someone about it'. Turns out they did try to ring me to notify me of charging me again for my stay but they rung my room number and not my mobile which was provided to them... I was bemused as to how staff would think guests would be more accessible to them from their rooms than on mobile since guests tend to be out while on holidays and not sitting in their hotel room. They eventually resolved the issue and refunded me for the second amount they charged me and waived my parking fee which was appreciated. The place itself needs some revamping. The hallway smelled old and the bathroom was dated. I hoped to like Adara more but was disappointed. I was frustrated