Black Lion Hotel Richmond North Yorkshire

We Had a lovely meal,value for money meat pie was perfect, served bye a very polite, helpfull young lady called Ellie, who went up and down the stairs with meals with a smile on her face, she deserves a treat for all the miles she must do every day

This is the first hotel I’ve ever stayed in anywhere in the world where rooms don’t get serviced or towels replaced overnight. So we came back on our second night and had no clean towels and the beds hadn’t been made! Event cheap b&bs do that! Oh and we were in our second room because the first room they allocated was near to the kitchen fans so it stank of cooking and had paint chipped off all the walls. This really is very poor.

Best thing about this hotel is the location and the fact it has parking, The room was VERY SMALL, and dark, in need of updating and brightening up. Bathroom tiny and badly in need of renovation, My husband struggled in the tiny shower. No plug socket near any mirror, and no lights near any mirrors so no chance of seeing to do make up it hair, to be fair the bed was comfortable, but at 125 for the night would really have expected a bit more. Staff not ober friendly , apart from the younger girl at breakfast who was lovely, Breakfast was OK, but nothing to shout about, Sorry but don't think I would stay again

We went for a family meal, none of us in all. Seated in the snug, which was lovely, table service for drinks was a nice touch, but slow. Meals ordered, all standard pub fare, steak & ale pie, gammon, fish & chips, sausage & mash etc. Food took ages to arrive, then arrived in dribs and drabs over fifteen minutes. The fish & chips and gammon were lovely. But the sausage and mash was cool and the pies, were still frozen in the middle. The staff were very apologetic and took them back to the kitchen and they came back out (new pies) ten minutes later seriously hot, but like when you overheat things in the microwave, the pastry tops were inedible. Also....and it's a nitpick really, the garden peas, were old, tough peas. The bar staff couldn't have been more apologetic, removed these four meals from the bill and a 20% discount on the rest, which was much appreciated, but it did rather spoil a family occasion.

This place used to be the best for food, especially Sunday lunches. Not sure what's changed but our last visit in August was very disappointing. Food was pretty awful and the service poor. Hopefully it gets back to it's former glory. Such a shame

We spent one night at the Black Lion and overall it was good value for money. Bar / dining area were nice. Bedroom was quite dark as the window was off to one side but it's an old building and no doubt the window was in a better spot somewhere in the buildings history ... rooms lighting was very good though. Breakfast was really good. Parking at bsck of property. Just 2 min stroll into the main square and Richmond castle just a bit further. No negatives and well worth a visit.