The Swan Hotel

Dirty, mouldy, smelly, damp. This place is absolutely disgusting. Nearly left and slept in the car. Shower door doesn’t close, shower is dirty and mouldy, toilet unclean and no toilet paper provided. Horrible smell in the room, felt like I had never been cleaned.

AVOID! Well, I thought Whalley was a classy location for up market bars and pubs, how wrong I was….in The Swan on Saturday 22nd March 2025, it was like a dodgy Victorian East End of London boozer where the staff abuse or intimidate you for no reason. I visited with 5 friends and unfortunately, all of the 6 drinks, bitters & lagers, ordered were off, i.e, flat and smelly. Therefore, we politely asked if we could swap them for something else. Interestingly, about half of the other pumps were empty or not working… Clearly, the pump lines, barrels? and I think the glasses were dirty…. All we received was a tirade of abuse and shouted at to leave. Both ladies serving were rude and from reading the other comments on here, it has sadly been a recent and common theme. My advice is avoid, avoid, avoid! Recommend The De Lacy Arms - 5 ⭐️

I stayed at the Swan because I had a wedding to attend nearby. Be aware that they use ANPR for parking, but go inside and they will take your reg and exclude the charges (I'm guessing this is standard for all guests, but don't quote me on that.) Check-in was very smooth. The staff member took me upstairs (showing the fire exits along the way) and explained breakfast times. There was a kettle and plenty of coffee/tea/milk in the room. Decor could use a bit of refreshing, but it was good enough for what I needed. Had a good full English breakfast on both days of my stay. All in all, it does what it says on the tin. I had a few nice pints, a good night's sleep, and a refreshing shower in the morning. Most importantly, the staff were friendly and helpful. Last thought, Uber operate in this area, in case you want to sample the various pubs nearby. Better safe than sorry!