Fairfield Inn & Suites Columbus East

Everything was very good but I do think the room should have 2 chairs of some kind in there for 2 people so one person doesn't have to sit on the bed

Have stayed here several times over the past few months - always very clean, comfortable bed and friendly front desk staff

Call Me A Karen But Too Many Issues To Overlook Who would believe that we would be dealing with a water issue again after experiencing a main water break that shut all water off for 12+ hours at our last visit in 2022? This time walked into what looked to be a construction zone with multiple blowers on one half the entire side of the first floor. Fitness center was down all four days due to this. Initially given a 2nd floor room, found the door ajar with sheetrock debris at the entry. Requested another room. Next room was on 3rd floor. Room itself was fine. I found it to be clean. Bed was comfortable. A little noisy with the freeway behind you. Ice machine on 3rd floor didn’t work. The next day, ice machine on 2nd and 3rd floor didn’t work. A few annoying problems within the room were the TVs were not user friendly, and not Smart-tv’s. My husband and I have stayed at many hotels and have never had such difficulty figuring out how to select or get to a channel. The most irritating issue was with the shower. To turn on the shower, you had to step all the way into the shower to turn it on because someone thought it would be a great idea to make the sliding door closest to the faucet control stationary. Both of us got our heads soaked with cold water turning the shower on. I was not ready to wash or dry my hair. We vowed on day two this would be our last stay at this location. On a positive note, the evening front desk person three of the four days we were there, was very nice and accommodating. We got 1 bottle of water free