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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.4
Layanan4.5
Kebersihan4.5
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Semua ulasan(74)
Ulasan positif(45)
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Buruk(4)
Yan
Apartemen Satu Kamar Tidur
Menginap di Nov 2024
Sendiri
1 ulasan
3.7/5
Diposting pada 3 Jan 2025
Thank you for the warm welcome from Ricky! Unfortunately, I’ve been assigned to a basement flat, which is quite different from what I expected based on the photos in the ads.
Terjemahkan
Tamu
Apartemen Satu Kamar Tidur
Menginap di Jan 2025
Sendiri
12 ulasan
5.0/5
Fantastis
Diposting pada 18 Feb 2025
Excellent service n very very well equipped flat n kitchen
Terjemahkan
Tamu
Apartemen Satu Kamar Tidur
Menginap di Mar 2024
Pasangan
1 ulasan
1.2/5
Diposting pada 22 Apr 2024
This is the worst hotel I have ever stayed at. Shampoo caused skin allergy. Hotel does not give customers clear instruction on how to check-in. Rats can be seen outside the window. Some of the staff are not too friendly and proactive. Noise from outside can wake people up quite often as it has bad soundproofing.
Terjemahkan
Tanggapan dari Properti: Dear Guest,We are very sorry to hear about your experience. We apologize for the shampoo causing an allergy and the unclear check-in instructions. We will address the pest issue and review our soundproofing. Additionally, we will work on improving our staff's friendliness and responsiveness.Thank you for your feedback. We hope to provide a better experience in the future.Best regards,Cove TeamRichard
S K
Menginap di Feb 2022
Keluarga
1 ulasan
4.0/5
Luar Biasa
Diposting pada 24 Apr 2022
Comfortable and relaxing place. Situation is near Reading station and Tesco. Recommend to everybody.
Terjemahkan
Tanggapan dari Properti: Hello dear Guest, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are happy to read that you found our hotel comfortable, relaxing and the location! To hope to see you again. We wish you all the best from Munich. Giulia and the team #wunderlicious
Tamu
Menginap di Jun 2022
Keluarga
2 ulasan
2.2/5
Diposting pada 15 Jul 2022
It is in the middle of resident area and needs a car or taxi to access any place like restaurant etc. also, there’s no information about neighboring area, so it was difficult to move around.
No elevator, so hard to move luggages up. Sofa was very bumpy, so uncomfortable. Shower wasn’t fit to the holder, etc. Not recommendable for people with luggages, no car, and not familiar to Reading.
Terjemahkan
Tanggapan dari Properti: Hello dear Guest, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are sorry that you didn´t had a great experience with us, we have a lot of restaurant around here, supermarkets, parks and everything and also the U-bahn station, Bus and S-bahn station with 5 minuts walk. We do have 3 elevators in the property, and we are sorry that you had a maintenance issue with the bathroom. We wish you all the best from Munich. Giulia and the team
Tanggapan dari Properti: Dear guestThank you so much for choosing to stay with us at SACO Castle CrescentIt was very lovely to have you here and I am delighted to see that you had enjoyed your stay in Reading, and that you found us great located close to train links and central in the city. I am pleased to learn Ricky was very helpful and able to assist you in all you needed.We really look forward to welcoming you back again in the near future. Best wishesAdrian - General Manager
Tamu
Apartemen Satu Kamar Tidur
Menginap di Nov 2022
Pasangan
14 ulasan
3.5/5
Diposting pada 27 Des 2022
Reservamos um período de 5 dias, incluindo o Natal pois buscávamos um lugar confortável e calmo.
À princípio nos colocaram na torre número 6 no apartamento 6B, porém era extremamente barulhento. O piso rangia demais.
O apartamento é amplo. estava bem limpo e a equipe parece ser bem profissional, existe também um segurança que fica no estacionamento, porém esse detalhe com o piso e a acústica deixou a desejar.
Nos moveram para o andar de cima, 6C, para tentar amenizar o problema do barulho, porém quando outros hóspedes entraram no 6B, era possível ouvir a TV, a conversa, o piso, tudo!
Então se vc for alguém que precisa de tranquilidade e um pouco de silêncio pra trabalhar, busque outro local.
P-S: A TV não é smart e quase não tem opções de canais, a máquina de lavar louça não funcionava.
Acho que por £100 a diária, poderiam melhorar esses aspectos!
Terjemahkan
Tanggapan dari Properti: Dear Guest,We would like to thank you for taking the time to write a review on our site.I'm really sorry to read that some aspects of your stay were disappointing, we take all our guests comments extremely seriously in order to work towards improvements. We will be reviewing all the points you mention and try working to fix it.We would like to thank you for choosing us for your stay in London and we hope if you ever return to London that you can give us another opportunity to make things right for you.We wish you a lovely week ahead.Montserrat & Saco Holborn Team
Pengguna Anonim
Apartemen Dua Kamar Tidur
Menginap di Jun 2023
Keluarga
4 ulasan
3.5/5
Diposting pada 6 Okt 2023
都還可以,設施齊全,但有待提升,應該叫民宿
Terjemahkan
Tanggapan dari Properti: Dear guestThank you so much for choosing to stay with us at SACO Reading - Castle Crescent and for taking the time to leave us your feedback!It was very lovely to have you here and I am happy to learn your stay was ok and you found here all the facilities. Would love to hear of the improvements you consider we would need. Would help us make it better in the future. Our services are in line with other serviced apartments. We won't be in the B&B or hotel category, as we have different type of services.We really look forward to welcoming you back again in the near future Best wishesAdrian - General Manager
Pengguna Anonim
Apartemen Dua Kamar Tidur Plus
Menginap di Agt 2022
Keluarga
5.0/5
Fantastis
Diposting pada 17 Sep 2022
環境非常好!
Terjemahkan
Tanggapan dari Properti: 你好,感謝您花時間審查我們。 我很高興看到您喜歡公寓及其周圍的環境。何塞
Warrson A
Menginap di Agt 2024
Lainnya
5.0/5
Fantastis
Diposting pada 21 Sep 2024
Pleasant Stay, very friendly and welcoming staff, great location as it is very close to the high street.
Terjemahkan
Tanggapan dari Properti: Dear Warrson Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you had a pleasant stay We really hope to see you again in the future Best wishes Adrian - General Manager
VickyP1666
Menginap di Agt 2024
Lainnya
5.0/5
Fantastis
Diposting pada 16 Sep 2024
Great stay! Spacious apartment. Peaceful settings. Parking included. Friendly, helpful team. Would stay again for sure! Thanks Ricky, Adrian and Saco :-)
Terjemahkan
Tanggapan dari Properti: Dear Vicky Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you had a "great stay" with us We really hope to see you again in the future Best wishes Adrian - General Manager
aasa20242024
Menginap di Agt 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 12 Sep 2024
A very nice apartment. With all amenities needed. Clean, tidy etc with some nice basquiat literature. The boiler was the only real issue which is running all night long for some reason and very detrimental to sleep and what would have otherwise been a 10/10 stay
Terjemahkan
lawsolive09
Menginap di Agt 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 2 Sep 2024
We had a great stay, the house was clean and although quite basic it had everything we needed it. The site manager was very helpful and made sure we were happy and settled in. The only thing which could have been improved on was that we were given no information on how to access the property until a few hours before our stay. If we had been told that there was a manager on site it would have spared us a lot of time and worry. The Info online states that the site is unmanned.
Terjemahkan
Tanggapan dari Properti: Dear lawsolive09 Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am happy to see you enjoyed your stay. Our guests can be reassured that we always have someone to look after them, and our check in process is straight forward. We also have team on site and 24/7 remote support, so nothing to ever worry. We really hope to see you again in the future Best wishes Adrian - General Manager
fabriciocf1973
Menginap di Jul 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 4 Agt 2024
The two floor house was clean, good amendments and the beds and sheets very new and comfortable. In general a nice place to stay and very close to the Oracle.
Terjemahkan
Tanggapan dari Properti: Dear Fabricio Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am delighted to see that you had a comfortable stay with us. We really look forward to welcoming you back again in the near future. Best wishes Adrian - General Manager
adamcroton1964
Menginap di Jun 2024
Lainnya
5.0/5
Fantastis
Diposting pada 29 Jul 2024
Ticked all the boxes I had hoped it would before our visit. Pleasantly surprised how close to town centre it was, meaning I didn’t have to drive anywhere, which was a relief after a long drive.
Terjemahkan
Tanggapan dari Properti: Dear Adam Thank you so much for choosing to stay with us at SACO Castle Crescent It was very lovely to have you here and I am delighted to see we ticked all the boxes for your stay. We really look forward to welcoming you back again in the near future. Best wishes Adrian - General Manager