La Dolce Vita Ravello - Apartment with Balcony & Amazing View of the Amalfi Coast

酒店服務很好，露台的景觀非常漂亮，房間很新很乾淨很寧靜，距離市中心只有五至6分鐘的步程，非常方便。跟店家溝通後，想不到我付了170歐的房費，但屋主只收到99歐，差價都給了中介去！不過170歐的房費已經物超所值！

We booked more than three months in advance and were told by phone that we would have two apartments next to each other. We were not newcomers to Ravello and had stayed in a lovely b&b next door previously. Madalina, the manager, promised two full bedrooms, a living room, and a terrace. We were asked to pay in full thirty days in advance, but after only a week Madalina phoned us to ask where the money was. We were surprised, but paid. When we arrived, we were given an apartment that had no living room or terrace and which had as a second bedroom a windowless space with a narrow sleeper sofa, which was not shown on the website. The adjacent apartment, with one bedroom, a living room and a terrace, had been rented to someone else, despite our understanding that it would be for us. This was the first night of our trip and we were upset and disappointed. The receptionist telephoned Madalina for us; she was extremely rude, saying that if we didn’t like it, we were free to leave. When we arrived the receptionist told us we would be getting a full fresh breakfast, but that offer was withdrawn by Madalina and we were left a basket of dry cookies and crackers. Madalina, a non-Italian who speaks English, berated two of our group in successive phone calls, including the person who had made the reservation. Eventually she offered another room, which was up three flights of stairs with no outside space. We refused. They also offered a terrace which was down another flight of steps (we had climbed close to fifty steps to get where we were). Wifi was non-existent in the sleeping areas and the only common space was a narrow “kitchen” where it was almost impossible for four people to sit at the table. The positives? A well-finished space with nice bathrooms. A beautiful view if only we had been able to enjoy it.

Management did a great job of letting us in for our last minute booking and accommodating our party’s needs. Friendly and responsive. Would recommend.