Vits Select Grand Inn, Ratnagiri

I had a pleasant stay at this hotel. The location was convenient, and the room was neat, clean, and well-maintained. The bathroom was spotless, and I appreciated the 24-hour hot water supply, which added to the comfort. Although I couldn't visit the restaurant and can't comment on the food, my overall experience with the stay was positive. If you're looking for a clean and comfortable place to stay, this property is a good choice. Rating: ⭐⭐⭐⭐ (4/5)

Our stay at VITS was ok. The hotel is situated in a commercial complex and does not have its own building. We checked-in at 3:45 PM and when we tried ordering bread butter and tea we were told the restaurant is closed so we can only have tea. There was nothing to eat till the restaurant opened at 7:30 PM which was very inconvenient. We were hungry the whole day and never expected even some biscuits and bread cannot be arranged by the hotel. The hotel room was very congested with hardly any space to walk about. Both the days there was no hot water for bathing. Not even lukewarm. We had to use cold water!! The hotel also very easily told us to empty 4-5 buckets after which we will get hot water. So much water wastage!! Lastly the housekeeping service is almost zero. The bedsheets and curtains were dirty and unwashed. When we reached back to the hotel the next day after sightseeing the housekeeping person was still cleaning our room at 3 o'clock....even when we had left at 8 AM. The only positive in our stay was the food. The only reason why we didn't check-out early was the food was good. We ordered dinner to our room and tried a variety of veg dishes and all were tasty as well as reasonably priced. Mr. Kushaal who brought us food and attended to us in the restaurant during breakfast was very well mannered and courteous and did his work well. The reception staff too was nice and did our check-in/out formalities in a timely manner. But the overall experience was not worth the money we spent here mainly owing to the bad housekeeping.

Room was ok. Kit for bathroom, dental provided on request. Shampoo provided was used product. I have taken package of room with lunch/ dinner, food was tasty but menu was not clear what we can eat.