Maallika M
2 Juni 2024
Reasons of dissatisfaction: 1. Very rude staff except Nadeem and Mohan, unlike my experience of hospitality of hills 2. Hospitality especially while serving food was like throwing food on the table, no table layouts, no courtesy, no smiles, nothing to be asked pleasantly….very very bad experience 3. Seclude forgot the basic training of staff specially when you are in this business, seems like they were obliging us while the rates of the place was off the roof 4. Rooms cleanliness below average, upon request they got ready to mere change the towels 5. Bathrooms were stinking and not at all pleasant 6. Not at all value for money, a very beautiful location getting wasted with current state of affairs My list can go on and on but after this experience I will be moving my preferences elsewhere as I am frequent visitor to the place. Hope you get the basics right before it’s late.
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