1. Location and Accessibility Proximity to major landmarks or attractions. Ease of access via road, rail, or air. Scenic views or unique location features. 2. Accommodation Cleanliness and comfort of rooms. Variety of room types (suites, villas, tents, etc.). Amenities provided (Wi-Fi, toiletries, etc.). Maintenance and overall aesthetic. 3. Dining Options Quality, variety, and taste of food. Availability of multiple cuisines or diet-friendly options. Cleanliness and ambiance of the dining areas. Service speed and hospitality. 4. Amenities and Facilities Pools and and recreational areas. Special features like hot tubs, private shared pool rooms jacuzzi rooms Availability of kids' activities and facilities. Adventure or nature-based experiences (treks, cycling, etc.). 5. Staff and Service Friendliness and professionalism of staff. Responsiveness to requests and complaints. Efficiency during check-in and check-out. 6. Activities and Entertainment Availability of events or programs (live music, themed nights, etc.). Organized tours or excursions. Indoor and outdoor games or entertainment options. 7. Value for Money Pricing vs. experience offered. Availability of discounts or packages. Transparency in billing and charges. 8. Cleanliness and Hygiene Overall cleanliness of common areas, restrooms, and rooms. COVID-19 safety measures (if applicable). 9. Guest Safety and Security Measures for guest safety (CCTV, fire safety, etc.). Adequate lighting in public areas. Presence of security personnel. 10. Overall Experience Atmosphere and vibe of the resort. Attention to detail in making the stay memorable.
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