VOI Praia de Chaves Resort

Our experiece was pretty odd and the Bravo management did zero to help, in particular at our return in Italy. Rooms are dated and basic which could be fine cinsidering Capoverde. Our room was way over being dated and basic. it was falling apart. It had several problems due to lack of revovation and maintenance. Managing staff is not helpful (most of the time they are more in vacation than you). Some of the issue were related to safety and use of the room. We were travelling with kids and power points were detacching from the wall. For bravo club it wasn't an issue as the pieces of the bed missing - my son was sleeping on it! The main door didn't close well and with the wind it was slamming all the time. the wardrobe was falling apart, there was a leek from the toilet, lamps full of bugs or falling from the wall, bed sheets broken and this is a short list. For the Bravo Club - even after having contacted them upon returning to Italy - everything was not a problem and falls within their standards- This club is absolutely not worth at all money that they ask for, the price is not cohesive with the quality. It is overrated and very expensive for what they offer. Be very careful when you book with them ** La nostra esperienza è stata pessima, e la direzione del Bravo non ha fatto nulla per aiutarci, soprattutto al nostro ritorno in Italia. Le camere sono vecchie ed essenziali, il che potrebbe è accettabile considerando Capoverde. La nostra camera era decisamente troppo datata. Stava cadendo a pezzi. Aveva diversi problemi dovuti alla mancanza di ristrutturazione e manutenzione. Il management non è d'aiuto - il più delle volte sono più in vacanza di voi. Alcuni dei problemi erano legati alla sicurezza e all'uso della camera. Viaggiavamo con bambini e le prese di corrente si staccavano dal muro, mancavano i pezzi del letto - mio figlio ci dormiva sopra! La porta principale non si chiudeva bene e con il vento sbatteva continuamente. L'armadio cadeva a pezzi, c'era una perdita dal water, le applique erano piene di insetti o cadevano dal muro, le lenzuola erano rotte e questo è solo un breve elenco. Per il Bravo Club - anche dopo averli contattati al rientro in Italia - tutto ciò non è un problema e rientra nei loro standard. Questo club non vale assolutamente il prezzo richiesto, il prezzo non è coerente con la qualità. È sopravvalutato e molto costoso per quello che offre. Fate molta attenzione a prenotare.

The hotel is predominantly Italian people, I was I think the only English person! However the staff are friendly and the location fabulous! A short walk to the fabulous beach (uphill on the way back) but not that strenuous. Rooms are basic but good they have everything you need and it was quiet. Pool area is lovely and clean. Nighttime entertainment is low key it’s a place to relax. Food is plentiful and of a good standard. Overall a pleasant stay.

We are in the resort now. Celebrating my husbands 60th birthday. Our room is nice, spotless, cleaned to high standard every day. You can ask for tea making supplies if you want them in your room. We are furthest from reception and pool areas so nice and quiet and it’s a nice enough walk. Paths are swept every morning, underneath the sun loungers could do with sweeping daily too. There are plenty of sun loungers and no need to rush to put your towels out but some still do! Public areas and facilities are clean and tidy. The coffee machines in the dining area are a bit unreliable. There’s some chipped crockery and the plates are cold. Food is plentiful, lots of choice however as with all buffet style meals food is not as hot as we like. Drinks in the bar areas are very good, no complaints. Most of the staff are very pleasant and accommodating. One or two appear to be less so and some need to smarten up to create a good impression. 2 staff members we found sleeping on sofas in the reception during their night shift. This does not create a 5 star impression. UK visitors are definitely a tiny minority of the hotel but we feel our needs have been accommodated. We are enjoying our stay and this is our honest opinion.

This is not a 5 star resort. Although it was very clean & tidy, the rooms are dated, no tea/coffee facilities or little extras that I would expect at the least of a 3 star i.e. toiletries etc. Mini bar was not stocked which meant if you wanted to have a drink in the room, you had to keep going back & forth to the bar! Also not really suitable to those with mobility issues as this hotel resort is rather undulating and there are quite a few steps, especially if you want to visit the beach. While the food & drink are plentiful, the quality leaves a little bit to be desired. This particular hotel is mainly geared up for Italian guests therefore there is a dedicated Italian food selection although I have to say I've never had pizza like this in Italy! For first time visitors to Cape Verde, there is no access to a supermarket/shops to speak of. We took a taxi into Sal Rei where we were greeted by a local who promptly led us to the ATM and then his shop. Food outside of the resorts is also of dubious quality. All in all, if you want wall to wall sunshine and don't really want to venture out at all then this is the place for you. We would not return.

Two single beds which you can't connect.  Not romantic as fall down the hole in the middle. Rooms are very dated with zero facilities. Food - variety good. Flies a  significant problem. Quality of the food went  downhill as week went on, with a lot of potentially nice fish dramatically overcooked. Coffee only at breakfast in restaurant. Rest of the time you have to get one at the bars. No tea / Coffee/ kettle in room which was very annoying Hotel spread out so little walk to some rooms Disabled accessibility is good even to the beach Friendly staff and locals in town Overly persistent entertainment staff Family hotel not adult only so don't come here for peace and quiet Nice pools and facilities. Clean Entertainment questionable in the evening although last night quite good. Rest of week male singer not to our taste but others might like. Flies are a real problem Beautiful gardens Dated cracked floor tiles around the pools area. Dated cracked bathroom facilities Definitely not 5 star; maybe 3 1/2 Don't book if you're expecting a romantic luxury honeymoon English are not catered for Only major plus was the amazing very warm sea and massive beach. Book only if your sole priority is the beach When checking out, again difficulty with English. No 'did you have a good time ? Just 'you pay 35 euros tourist tax' Maybe another hotel on the same beach would have been a lot better. Lastly, we bought supposedly required visas but no one asked for them! Waste of £60!!! Very disappointing

Well where do we start. As soon as we arrived we was greeted with perfect smiles and warm welcome. Check in was easy and our room was ready. Our room was spacious but a bit dated. It was cleaned daily and the towel art was great to come back to each night. The food was great and a good choice each day and was always fresh. The staff in the restaurant were amazing and so helpful. The animation team were great fun and always tried to talk to you daily but not push for you to join in activities if you just wanted to laze around the beautiful pools. A special mention to jackie and synthea , sorry if i spelt the names wrong, from the animation team who were always fun. The veiw from the infinity pool was astounding. All in all i would not saythis hotel is not a 5 star BUT the staff make it at least a 5 star hotel Thank you all for making our trip a fantastic holiday. Have already told our friends to look it up